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Omni-Channel Retailing and Firm Performance from a Customer Lifetime Value Perspective
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作者 Liu Xiangdong Mi Zhuang He Mingqin 《China Economist》 2024年第3期89-103,共15页
In the digital era,retailers are keen to find out whether omni-channel retailing helps improve long-term firm performance.In this paper,we employ machine learning techniques on a large consumption data set in order to... In the digital era,retailers are keen to find out whether omni-channel retailing helps improve long-term firm performance.In this paper,we employ machine learning techniques on a large consumption data set in order to measure customer lifetime value(CLV)as the basis for determining long-term firm performance,and we provide an empirical analysis of the relationship between omni-channel retailing and CLV.The results suggest that omni-channel retailing may effectively enhance CLV.Further analysis reveals that this process is influenced by heterogeneous consumer requirements and that significant differences exist in the extent to which the omni-channel transition may influence CLV depending on consumer preferences for diversity of commodities,sensitivity to the cost of contract performance,and sensitivity to warehousing costs.Hence,retailers should provide consumers with a complete portfolio of goods and services based on target consumers’heterogeneous requirements in order to increase omni-channel efficiency. 展开更多
关键词 Omni-channel retailing customer lifetime value machine learning heterogeneous consumer requirements
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Downtown Retailing Development Under Suburbanization——A Case Study of Beijing 被引量:5
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作者 CHAI Yanwei SHEN Jie LONG Tao 《Chinese Geographical Science》 SCIE CSCD 2007年第1期1-9,共9页
The role of retailing has diminished in the center of cities of Western countries since its heyday in the 1920s. This trend was caused by violent transformations in the economic, social and locational contexts which i... The role of retailing has diminished in the center of cities of Western countries since its heyday in the 1920s. This trend was caused by violent transformations in the economic, social and locational contexts which involve resi- dential suburbanization, as well as new forms of commercial development out of town. As far as transforming China is concerned, the downtown retailing center has also come to turning point of development in the context of suburbaniza- tion. Based on the survey of Beijing residents’ shopping behavior, the present research tends to making clear the actual change and development problem of downtown retailing center. Combining with the macro retailing environment, re- lated influencing factors are further discussed too. Study results show that downtown retailing still plays an important part in resident’s shopping activity. However, with rapid urban sprawl, retailing in urban center has been greatly threatened by booming out-of-town commerce. In the course of such spatial change, the suburbanization of resident, the prevalence of new commercial forms and the change of consumers’ life style all have exerted their own pressure on downtown retailing. But for the special socioeconomic background of development and the support of government policy, it will still keep its vitality of retailing for a long period of time. 展开更多
关键词 downtown retailing center consumer behavior SUBURBANIZATION questionnaire survey BEIJING
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Wal-Mart's Corporate Culture and the Suggestions for China's Retailing Industry in Culture-Building
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作者 孙德洋 《科技视界》 2013年第35期209-209,251,共2页
With sales at a quarter of a trillion and over 1.3 million employees,Wal-Mart has been the biggest retailing success ever before.A lot of Wal-Mart’s success was attributed to the strong and pervasive culture at the c... With sales at a quarter of a trillion and over 1.3 million employees,Wal-Mart has been the biggest retailing success ever before.A lot of Wal-Mart’s success was attributed to the strong and pervasive culture at the company.China’s retailing industry should really learn something about corporate culture-building from this excellent enterprise,so that one day it would become a strong competitor both home and abroad in retailing industry. 展开更多
关键词 WAL-MART China's retailing INDUSTRY Culture-building
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Sustainable Development and Transition of Traditional Retailing Centers in Beijing from Consumers' Perspective
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作者 Dong Mali Chen Tian Liu Ran 《Chinese Journal of Population,Resources and Environment》 2010年第2期83-87,共5页
Based on the consumer questionnaires of the three traditional retailing centers,Qianmen,Wangfujing and Xidan in Beijing,this article analyzes the present features of consumer composition in the three retailing centers... Based on the consumer questionnaires of the three traditional retailing centers,Qianmen,Wangfujing and Xidan in Beijing,this article analyzes the present features of consumer composition in the three retailing centers.What is more,the evolution course and function transition of traditional retailing centers is revealed based on the changing of consumer composition in different times.Lastly,the renewal method and development trends of traditional retailing centers are discussed based on the evaluation results in consumers'perspective. 展开更多
关键词 CONSUMER traditional retailing center transition QUESTIONNAIRE BEIJING
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Development of Intelligent Garment Coordination and Virtual Try-on System for Fashion Retailing with RFID Technology
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作者 曾献辉 丁永生 邵世煌 《Journal of Donghua University(English Edition)》 EI CAS 2010年第2期127-130,共4页
Improving customer experience has become a more and more important role in enhancing customer service in fashion retailing business. In this study, a kind of intelligent garment coordination and try-on system for fash... Improving customer experience has become a more and more important role in enhancing customer service in fashion retailing business. In this study, a kind of intelligent garment coordination and try-on system for fashion retailing was proposed. Radio Frequency Identification (RFID) technology was used to identify customer and garment item automatically. The intelligent procedure for garment coordination recommendation using Artificial Neural Network (ANN) was developed to imitate fashion designers' decision-making on garment coordination. Virtual try-on algorithm based on the customer's 2D/mago was accomplished using imagewarping technique. The system architecture and the software framework were also described. The results show that the 'system is a practical and useful application for fashion retailers. 展开更多
关键词 virtual try-on garment coordination fashion retailing radio frequency identification (RFID artificial neural network (ANN)
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The Role of New Retailing Formats in the Italian Local Development
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作者 Antonio Mileti M. Irene Prete Gianluigi Guido 《Chinese Business Review》 2011年第8期587-600,共14页
In Italy, and particularly in its southern area, super-markets and hyper-markets still represent an expanding retailing format, as they were introduced years later than in other western countries. Today, they have bec... In Italy, and particularly in its southern area, super-markets and hyper-markets still represent an expanding retailing format, as they were introduced years later than in other western countries. Today, they have become large retailers capable of influencing local development from an economic, social and urban perspective. The literature concerned with their effects on the local economy has focused on labour markets, price dynamics, and inter-type competition, neglecting their impact on macroeconomic factors such as GDP, value added specific sectors--agriculture, industry and services. This study tries to contribute to fill this gap by empirically investigating associations between key characteristics of these retailers and specific macroeconomic value added factors 展开更多
关键词 retailing supermarkets HYPERMARKETS value added food sector service sector Italian development
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Assessment of Beef Quality Determinants in the Retailing Premises
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作者 Joseph Tenson Mwashiuya Samwel Victor Manyele George Mwaluko 《Engineering(科研)》 2019年第10期675-702,共28页
This study explains how infrastructure and beef processing practices in beef retailing premises (BRPs) are useful for beef purchasing decision. In this respect, features and beef retailing practices were assessed agai... This study explains how infrastructure and beef processing practices in beef retailing premises (BRPs) are useful for beef purchasing decision. In this respect, features and beef retailing practices were assessed against the questionability of beef that is retailed in least developing countries (LDCs). This assessment was carried out by testing the null hypothesis that hypothesizes that BRPs in Dar es Salaam and Mbeya cities do not comply with the FAO technical requirements. The retailed beef in many BRPs is compromised with the status of the infrastructural development, the situation that may result in the questionability of the consumed beef. The Likert based information regarding 22 beef quality impacting factors (BQIF) from BRPs in Dar es Salaam and Mbeya, respectively, was analyzed with respect to the gaps identified and beef retailing conceptual model. This study is important as it provides general picture in connection to the status of the assessed BQIF in BRPs for the cities in the least developing countries (LDCs). In this regard, the study has shown that the compliance of BRPs in the LDCs’ cities is too weak to meet the infrastructural technical requirements due to existence of more stringent provisions in the developed specifications. The study finally identified the local infrastructural beef quality determinants in LDCs’ BRPs as the gap to be bridged by other studies. 展开更多
关键词 BEEF Quality Impacting FACTORS BEEF retailing Premises BEEF PROCESSING Area HYGIENE in BEEF PROCESSING and Storage Least DEVELOPING COUNTRIES
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A Two-Level Purchase Problem for Food Retailing in Japan
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作者 Masatoshi Sakawa Ichiro Nishizaki +1 位作者 Takeshi Matsui Tomohiro Hayashida 《American Journal of Operations Research》 2012年第4期482-494,共13页
In this paper, we deal with a purchase problem for food retailing, and formulate a two-level linear programming problem with a food retailer and a distributer. The food retailer deals with vegetables and fruits which ... In this paper, we deal with a purchase problem for food retailing, and formulate a two-level linear programming problem with a food retailer and a distributer. The food retailer deals with vegetables and fruits which are purchased from the distributer;the distributer buys vegetables and fruits ordered from the food retailer at the central wholesale markets in several cities, and transports them by truck from each of the central wholesaler markets to the food retailer’s storehouse. We solve the two-level linear programming problem in which the profits of the food retailer and the distributer are maximized. 展开更多
关键词 PURCHASE PROBLEM FOOD retailing STACKELBERG Solution TWO-LEVEL Linear PROGRAMMING PROBLEM
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Why and how retailing companies in China should operate in low-carbon mode?
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作者 JIANG Xiu-lan JIANG Chun-yan 《Ecological Economy》 2015年第4期388-392,共5页
Nowadays low-carbon development has become a hot issue of the whole world.This article first introduces the background of low-carbon economy,and then explains the importance of retailing companies in social economy an... Nowadays low-carbon development has become a hot issue of the whole world.This article first introduces the background of low-carbon economy,and then explains the importance of retailing companies in social economy and the reasons why they should operate in low-carbon mode.More specifically,low-carbon operation can not only improve the competitiveness of a retailing company by reducing operation cost and formatting good corporate image,but also benefit the whole society by reducing environment pollution and promoting low-carbon consumption and production.Only by adopting low-carbon operation pattern can retailing companies confront the fierce international competition.To illustrate the above point of view,several cases of famous western retailing companies will be analyzed in this essay.Tesco,Wal-Mart and Carrefour are all typical examples in low-carbon operation because they all have great green and sustainability initiatives.Based on the advanced experiences of the above-mentioned companies,this essay discusses the low-carbon operation ways,putting forward some valuable suggestions on this problem.From a technical perspective,retailing companies should adopt advanced technologies relating to low-carbon operation.On the other hand,management level of retailing companies should be enhanced to ensure the application effect of low-carbon technologies.Retailing companies should improve the ability of internal management to excavate the internal potential and build green supply chain to corporate with strategic partners.Finally,this article gives the conclusion of the whole analysis. 展开更多
关键词 low-carbon ECONOMY low-carbon operation retailing COMPANY
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Share of Wallet in FMCGs Retailing:Proposing a Conceptual Model
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作者 Vincenzo Basile 《Chinese Business Review》 2018年第2期84-98,共15页
Recent years,the Marketing Science Institute considered marketing performance measurement(MPM)a priority in marketing research and managerial practice.Several contributions on the same topic have been proposed in lite... Recent years,the Marketing Science Institute considered marketing performance measurement(MPM)a priority in marketing research and managerial practice.Several contributions on the same topic have been proposed in literature.The ability to measure the marketing performance is considered,a cognitive gap that determined a decrease of marketing relevance within firm and organizations.Based on relevant literature on retailing and an explorative case study,it will be proposed a conceptual and pragmatic model to investigate MPM for a consumer goods retailer.The model is aimed to identify antecedents of“share of purchase”,“share of wallet”,and“share of visit”.An early test of the model has been carried out on three Italian leading chains:Superò,a master franchisee of SMA Spa(owned of 27 small supermarkets under control of the French Auchan Group),Decò-Multicedi(the Group is a multi-channel company based on network of five Ad Hoc cash&carry centers,253 Decòoutlets and three Ayoka pet shops)located in Campania Region.“U2”(the outlets label of Unes Spa,Finiper Group,operating mostly in northern Italy,with a chain of more than 190 direct and franchise supermarkets). 展开更多
关键词 MARKETING performance measurement SHARE of VISIT SHARE of PURCHASE SHARE of wallet MARKETING metrics and RETAIL INDUSTRY
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Review of Artificial Intelligence with Retailing Sector
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作者 Venus Kaur Vasvi Khullar Neha Verma 《Journal of Computer Science Research》 2020年第1期1-7,共7页
This research service provides an original perspective on how artificial intelligence(AI)is making its way into the retail sector.Retail has entered a new era where ECommerce and technology bellwethers like Alibaba,Am... This research service provides an original perspective on how artificial intelligence(AI)is making its way into the retail sector.Retail has entered a new era where ECommerce and technology bellwethers like Alibaba,Amazon,Apple,Baidu,Facebook,Google,Microsoft,and Tencent have raised consumers’expectations.AI is enabling automated decision-making with accuracy and speed,based on data analytics,coupled with selflearning abilities.The retail sector has witnessed the dramatic evolution with the rapid digitalization of communication(i.e.Internet)and;smart phones and devices.Customer is no longer the same as they became more empowered by smart devices which has entirely prevailed their expectation,habits,style of shopping and investigating the shops.This article outlines the Significant innovation done in retails which helped them to evolve such as Artificial Intelligence(AI),Big data and Internet of Things(IoT),Chatbots,Robots.This article further also discusses the ideology of various author on how AI become more profitable and a close asset to customers and retailers. 展开更多
关键词 Artificial Intelligence(AI) Big data RETAIL Internet of Things(IoT)
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Supply Chain Engineering in China's Retailing Industry: A Case of Meiyijia 被引量:1
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作者 Xin TIAN Chunlin LUO +1 位作者 Shouyang WANG Yuzhang DING 《Journal of Systems Science and Information》 CSCD 2017年第5期395-410,共16页
This paper addresses the supply chain engineering and its application in China’s retailing industry. Based on the approaches of systems engineering, we propose the concept of supply chain engineering, which applies t... This paper addresses the supply chain engineering and its application in China’s retailing industry. Based on the approaches of systems engineering, we propose the concept of supply chain engineering, which applies the idea of supply chain management to the engineering practices through the advanced information and management technology, to integrate the supply chain system and optimize its operations. We then illustrate the application of the supply chain engineering in China’s retailing industry. In such practices, we developed the virtual retailing enterprise mode and the FROM-SCM system, and designed the sales assistant etc. Such theory and practices are successfully applied in Meiyijia, which has transformed Meiyijia from a traditional retailer to a modern service enterprise, and the profits are resulted from the service fees rather than the traditional surplus between buying and selling prices. Now Meiyijia has built an ecosystem with the retailer in the core, the headquarter as the service platform. The success of Meiyijia in recent years shows the effectiveness of the supply chain engineering. 展开更多
关键词 supply chain engineering virtual retailing enterprise Meiyijia virtual business
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The Economy in Real Time From groceries to gadgets, China’s instant retail model is reshaping how goods move and consumers behave
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作者 Zhang Shasha 《China Report ASEAN》 2025年第6期70-71,共2页
Aquick tap on your phone on your way to work has your usual co!ee arriving at the o"ce before you do.Preparing for an evening event,a new foundation shade arrives in under 30 minutes,no store visit required.At a ... Aquick tap on your phone on your way to work has your usual co!ee arriving at the o"ce before you do.Preparing for an evening event,a new foundation shade arrives in under 30 minutes,no store visit required.At a weekend picnic,pet treats show up from across town just as easily as lunch.Wake up at 2 a.m.with a sick child?Medicine is at your door within minutes.This is life with China’s rapidly developing sales model known as instant retail.Instant retail is an evolution of traditional food delivery,expanding the concept from meals to virtually anything consumers might need.By integrating online ordering with rapid local fulfillment,it connects digital platforms with brick-and-mortar stores and leverages efficient delivery networks to bring goods to consumers within 30 to 60 minutes.With its speed,flexibility,and broad range of offerings,instant retail is rapidly becoming an everyday feature of urban life and is transforming the future of The Economy in Real Time retail. 展开更多
关键词 foundation shade efficient delivery networks urban life instant retailinstant retail rapid local fulfillment digital platforms traditional food deliveryexpanding th instant retail
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Revenue increased by 370%,new channels for new domestic products:Taihu Snow
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作者 Qiu Shuchen 《China Textile》 2025年第4期40-43,共4页
Taihu Snow (838262) is a home textile manufacturing company listed on the Beijing Stock Exchange in 2022.It is a bedding manufacturer focusing on silk products.The company was esta blished on May 18,2006,Centered arou... Taihu Snow (838262) is a home textile manufacturing company listed on the Beijing Stock Exchange in 2022.It is a bedding manufacturer focusing on silk products.The company was esta blished on May 18,2006,Centered around the"Taihu Snow"brand,its products cover suite products (such as pillowcases,quilt covers,sheets),quilt cores,silk scarves and otheremerging retail products. 展开更多
关键词 NEW suite products such REVENUE CHANNELS domestic emerging retail productsit silk productsthe increase
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Suitcases to Fill Easier refunds,broader access,and rising cultural appeal are turning China into a shopping haven for foreign visitors
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作者 Tao Zihui 《China Report ASEAN》 2025年第6期72-73,共2页
“This trip to China has been an absolute steal,”exclaimed Keiko,a Japanese tourist purchasing cosmetics through Shanghai International Finance Center’s immediate tax refund service.Her experience mirrors a broader ... “This trip to China has been an absolute steal,”exclaimed Keiko,a Japanese tourist purchasing cosmetics through Shanghai International Finance Center’s immediate tax refund service.Her experience mirrors a broader trend:Visitors from overseas are flocking to China’s retail scene,lured by its growing shopping convenience.On April 26,six government agencies,including the Ministry of Commerce,jointly issued the refined departure tax refund policy,slashing the minimum refund threshold from 500 yuan(US$69)to 200 yuan(US$28),doubling the cash refund limit from 10,000 yuan(US$1,376)to 20,000 yuan(US$2,752),and encouraging shopping districts,tourist attractions and hotels to increase the number of tax refund stores. 展开更多
关键词 government policy retail scene tourism CONVENIENCE tax refund cultural appeal SHOPPING
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Strategies for Enhancing the Competitiveness of Retail Chain Pharmacies in China in the Era of Pharmaceutical E-Commerce
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作者 Yuying Wang 《Proceedings of Business and Economic Studies》 2025年第6期74-82,共9页
With the rapid growth of the“Internet+Healthcare”model,pharmaceutical e-commerce has swiftly gained a substantial market share in China’s pharmaceutical retail sector,thanks to its competitive prices,convenient pur... With the rapid growth of the“Internet+Healthcare”model,pharmaceutical e-commerce has swiftly gained a substantial market share in China’s pharmaceutical retail sector,thanks to its competitive prices,convenient purchasing channels,and online consultation services.This has put considerable pressure on traditional retail chain pharmacies.This paper provides an overview of the current state of pharmaceutical e-commerce,and analyzes the main challenges faced by retail chain pharmacies,including intense price competition,changes in consumer habits,insufficient digitalization and severe homogenized competition.Drawing on industry practices and case studies,the paper proposes strategies to enhance competitiveness,such as promoting digital transformation and online-offline(O2O)integration,strengthening pharmacist services and health management capabilities,optimizing supply chain management,building differentiated brand advantages,and proactively responding to policy and regulatory requirements.The study argues that,while leveraging their advantages in specialization,community-based operations,service orientation and retail chain pharmacies,should actively embrace digitalization and industrial collaboration in order to achieve sustainable development in the context of e-commerce.This research provides theoretical references for the strategic transformation of retail chain pharmacies and offers practical significance for the high-quality development of the pharmaceutical retail industry. 展开更多
关键词 COMPETITIVENESS Digital transformation Pharmaceutical e-commerce Retail chain pharmacies Strategic pathways
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The 30-Minute Economy--Instant retail is reshaping China’s consumption landscape
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作者 ZHANG SHASHA 《ChinAfrica》 2025年第6期51-53,共3页
Aquick tap on your phone on your way to work has your usual coffee arriving at the office before you do.Preparing for an evening event,a new foundation shade arrives in under 30 minutes,no store visit required.At a we... Aquick tap on your phone on your way to work has your usual coffee arriving at the office before you do.Preparing for an evening event,a new foundation shade arrives in under 30 minutes,no store visit required.At a weekend picnic,pet treats show up from across town just as easily as lunch. 展开更多
关键词 foundation shade instant retail consumption landscape mobile phone pet treats coffee delivery minute economy
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The world's most expensive street
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作者 雷娟 《疯狂英语(新读写)》 2025年第5期56-57,78,共3页
For the longest time,New York's Upper Fifth Avenue held the title of“the most expensive street in the world”,but it has recently been overtaken by Montenapoleone,an upscale shopping street in Milan,Italy.Every y... For the longest time,New York's Upper Fifth Avenue held the title of“the most expensive street in the world”,but it has recently been overtaken by Montenapoleone,an upscale shopping street in Milan,Italy.Every year,America publishes a global index(指数)that ranks the world's most expensive shopping areas by the rent prices they command.Fifth Avenue has been ranking first out of 138 leading retail destinations around the world for many years,but last year,it was surpassed by Montenapoleone,the most popular luxury shopping street in Milan.Not only is this short street a magnet(有吸引力的事物)for tourists interested only in window⁃shopping,but it also attracts some of the wealthiest people around the globe,many of who spend at least$2,600 per purchase,the highest average receipt in the world. 展开更多
关键词 wealthiest people rent prices luxury shopping MILAN fifth avenue Fifth Avenue retail destinations window shopping
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