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Customer Retention: Behaviour Perspective Model of Ghanaian Telecommunication Industry Using Multinomial Regression Analysis
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作者 Nelson Doe Dzivor Frank B. K. Twenefour +1 位作者 Emmanuel M. Baah Mathias Gyamfi 《Applied Mathematics》 2022年第1期56-67,共12页
To stay competitive, the mobile telecommunication companies spend millions of Ghana cedi each year on building long-term relationships with their customers. Marketing managers are constantly challenged with the proble... To stay competitive, the mobile telecommunication companies spend millions of Ghana cedi each year on building long-term relationships with their customers. Marketing managers are constantly challenged with the problem of where to channel the limited resources in order to retain existing customers. This study approaches the customer retention problem in the mobile phone sector from a behavioural perspective, applying the Behavioural Perspective Model as the main analytical framework and further exploits some other factors that influence customer retention. The model includes a set of pre-behaviour and post-behaviour factors to study consumer choice, and explains its relevant drivers in a viable and comprehensive way, grounded in radical behaviourism. Data for the analysis were collected from tertiary students from Accra and Takoradi. Data collected were analysed using the multinomial regression technique. Analysis of the data revealed that the Behaviour setting factor is the only significant element in Behaviour Perspective Model. Further exploitation of behaviour situation revealed that the number of networks a customer uses, previous experience of a customer and customer’s intention are significant factors in determining customer retention in Ghana’s mobile telecommunication industry. 展开更多
关键词 Behavioural perspective model Customer Retention Ghana’s Mobile Telecommunication Industry Multinomial Regression Technique
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Insights into transferal to fractal space modeling:delayed forced Helmholtz-Duffing oscillator with the non-perturbative approach
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作者 Yusry O El-Dib 《Communications in Theoretical Physics》 2025年第1期11-22,共12页
The damped Helmholtz-Duffing oscillator is a topic of great interest in many different fields of study due to its complex dynamics.By transitioning from conventional continuous differential equations to their fractal ... The damped Helmholtz-Duffing oscillator is a topic of great interest in many different fields of study due to its complex dynamics.By transitioning from conventional continuous differential equations to their fractal counterparts,one gains insights into the system's response under new mathematical frameworks.This paper presents a novel method for converting standard continuous differential equations into their fractal equivalents.This conversion occurs after the nonlinear system is transformed into its linear equivalent.Numerical analyses show that there are several resonance sites in the fractal system,which differ from the one resonance point found in the continuous system.One important finding is that the fractal system loses some of its stabilizing power when decaying behavior is transformed into a diffuse pattern.Interestingly,a decrease in the fractal order in resonance settings shows a stabilizing impact,highlighting the dynamics'complexity inside fractal systems.This endeavor to convert to fractals is a revolutionary technique that is being employed for the first time. 展开更多
关键词 nonlinear oscillations Helmholtz-Duffing oscillator forced with delay effect non-perturbative methodology stability outlines new perspectives on transferal to fractal space modeling
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Approaching nuclei through multiple perspectives and diverse models: Patterns, symmetries, interactions
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作者 R. F. Casten 《Frontiers of physics》 SCIE CSCD 2018年第6期29-38,共10页
Nuclei are complex objects yet display remarkable simplicities and regular patterns. The study of these and their origins has long been one of the twin pillars of nuclear structure research. We will discuss the behavi... Nuclei are complex objects yet display remarkable simplicities and regular patterns. The study of these and their origins has long been one of the twin pillars of nuclear structure research. We will discuss the behavior of atomic nuclei from this point of view. A key element will be the advantages of looking at the same data from different perspectives and of inter-relating these perspectives. 展开更多
关键词 nuclear structure simple patterns and symmetries diverse perspectives and models emergence of collectivity residual interactions
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