Rapid adoption of ride-hailing apps (RHAs) has greatly influenced the way people travel—there is no exception for paratransit users. However, it remains unclear whether RHAs would be regarded as threats or opportunit...Rapid adoption of ride-hailing apps (RHAs) has greatly influenced the way people travel—there is no exception for paratransit users. However, it remains unclear whether RHAs would be regarded as threats or opportunities among paratransit operators in Asian developing cities. While RHAs have been viewed as disruptive transportation, several studies explored the threats of RHAs on taxi industry—but only a few examined such threats on other paratransit services (e.g., auto-rickshaws). This study assessed the changes in the operational services among paratransit operators who have adopted RHAs. The changes were examined by statistical comparisons using data collected from questionnaire survey with 182 Bajaj drivers in Phnom Penh, January 23-27, 2018, as a case study. Results showed that majority of the interviewed drivers started new services with RHAs less than a year ago—they were younger (88%) satisfied with RHAs and acknowledged improvements on their operational services. The results suggested that RHAs would be opportunities for those paratransit drivers who have adopted them, while they would be threats for those who have not. The collected data serve as useful inputs for future public transport planning in Asian developing cities.展开更多
Paratransit users have reportedly been unsatisfied with the quality of service that they receive.Efforts at replacing the service or formalizing operations to meet users’mobility needs have faced challenges or outrig...Paratransit users have reportedly been unsatisfied with the quality of service that they receive.Efforts at replacing the service or formalizing operations to meet users’mobility needs have faced challenges or outrightly resisted.Approaches such as providing travel information and deploying interventions along the roadway infrastructure where the government has authority have been suggested.Deploying any of these approaches will require insights from empirical data.The study considered a key measure of service quality to users and operators alike-travel time.It investigated factors affecting the travel time of paratransit at the route and segment levels.A travel time survey that employed a mobile app(Trands)onboard paratransit vehicle was used to collect travel time,stop,and other related information on a selected route.The backward stepwise regression technique was used to determine factors affecting paratransit travel were.Dwell time,signal delay,recurrent congestion index(RCI),non-trip stops,and deviation from route were significant variables at the route level.All the factors affecting segment travel were also part of those involving route travel time except the segment length.Interestingly,deviation from the route increased overall travel time,which is against its logic.Insights gained from the study were used in suggesting proposals that can reduce travel time and improve the service quality of paratransit.展开更多
文摘Rapid adoption of ride-hailing apps (RHAs) has greatly influenced the way people travel—there is no exception for paratransit users. However, it remains unclear whether RHAs would be regarded as threats or opportunities among paratransit operators in Asian developing cities. While RHAs have been viewed as disruptive transportation, several studies explored the threats of RHAs on taxi industry—but only a few examined such threats on other paratransit services (e.g., auto-rickshaws). This study assessed the changes in the operational services among paratransit operators who have adopted RHAs. The changes were examined by statistical comparisons using data collected from questionnaire survey with 182 Bajaj drivers in Phnom Penh, January 23-27, 2018, as a case study. Results showed that majority of the interviewed drivers started new services with RHAs less than a year ago—they were younger (88%) satisfied with RHAs and acknowledged improvements on their operational services. The results suggested that RHAs would be opportunities for those paratransit drivers who have adopted them, while they would be threats for those who have not. The collected data serve as useful inputs for future public transport planning in Asian developing cities.
基金supported by a grant from the Regional Transport Research and Education Centre,Kumasi(TRECK)of the Department of Civil Engineering,Kwame Nkrumah University of Science and Technology,Kumasi(KNUST),Ghana.
文摘Paratransit users have reportedly been unsatisfied with the quality of service that they receive.Efforts at replacing the service or formalizing operations to meet users’mobility needs have faced challenges or outrightly resisted.Approaches such as providing travel information and deploying interventions along the roadway infrastructure where the government has authority have been suggested.Deploying any of these approaches will require insights from empirical data.The study considered a key measure of service quality to users and operators alike-travel time.It investigated factors affecting the travel time of paratransit at the route and segment levels.A travel time survey that employed a mobile app(Trands)onboard paratransit vehicle was used to collect travel time,stop,and other related information on a selected route.The backward stepwise regression technique was used to determine factors affecting paratransit travel were.Dwell time,signal delay,recurrent congestion index(RCI),non-trip stops,and deviation from route were significant variables at the route level.All the factors affecting segment travel were also part of those involving route travel time except the segment length.Interestingly,deviation from the route increased overall travel time,which is against its logic.Insights gained from the study were used in suggesting proposals that can reduce travel time and improve the service quality of paratransit.
