Mass customization relates to the ability of providing individually designed products or services to customer with high process flexibility or integration.Literatures on mass customization have been focused on mechani...Mass customization relates to the ability of providing individually designed products or services to customer with high process flexibility or integration.Literatures on mass customization have been focused on mechanism of MC,but little on cus-tomer order decoupling point selection.The aim of this paper is to present a model for customer order decoupling point selection of domain knowledge interactions between enterprises and customers in mass customization.Based on the analysis of other researchers’achievements combining the demand problems of customer and enterprise,a model of group decision for customer order decoupling point selection is constructed based on quality function deployment and multi-agent system.Considering relatively the decision mak-ers of independent functional departments as independent decision agents,a decision agent set is added as the third dimensionality to house of quality,the cubic quality function deployment is formed.The decision-making can be consisted of two procedures:the first one is to build each plane house of quality in various functional departments to express each opinions;the other is to evaluate and gather the foregoing sub-decisions by a new plane quality function deployment.Thus,department decision-making can well use its domain knowledge by ontology,and total decision-making can keep simple by avoiding too many customer requirements.展开更多
Mass customization (MC) is emerging as a competitive advantage of firms with the intensified competition and economic globalization.As a key feature of MC,postponement strategy postpones activities in the supply chain...Mass customization (MC) is emerging as a competitive advantage of firms with the intensified competition and economic globalization.As a key feature of MC,postponement strategy postpones activities in the supply chain until customer orders are received.This article provides a review of the literature on postponement from perspectives of research content and methodology.Taking postponement as a supply chain concept,this article specifically reclassifies the postponement applications according to the positioning of the customer order decoupling point (CODP) in the supply chain.Future directions for postponement research are also suggested in this article.展开更多
基金Supported by the National Natural Science Foundation,China(No.70571019)the National High-Tech.R&D Program for CIMS,China(No.2002AA413110)the National Defense Basic Science and Research Foundation,China(No.A2320060097)
文摘Mass customization relates to the ability of providing individually designed products or services to customer with high process flexibility or integration.Literatures on mass customization have been focused on mechanism of MC,but little on cus-tomer order decoupling point selection.The aim of this paper is to present a model for customer order decoupling point selection of domain knowledge interactions between enterprises and customers in mass customization.Based on the analysis of other researchers’achievements combining the demand problems of customer and enterprise,a model of group decision for customer order decoupling point selection is constructed based on quality function deployment and multi-agent system.Considering relatively the decision mak-ers of independent functional departments as independent decision agents,a decision agent set is added as the third dimensionality to house of quality,the cubic quality function deployment is formed.The decision-making can be consisted of two procedures:the first one is to build each plane house of quality in various functional departments to express each opinions;the other is to evaluate and gather the foregoing sub-decisions by a new plane quality function deployment.Thus,department decision-making can well use its domain knowledge by ontology,and total decision-making can keep simple by avoiding too many customer requirements.
基金National Natural Science Foundation of ChinaMinistry of Science&Technology of China and Scientific and Technological Innovation Foundation for Graduate Students of Huazhong University of Science and Technology for the financial support through grant 79970026,a National 863/CIMS Scheme grant 2001AA414110 and grant YCJ-02-005 respectively.
文摘Mass customization (MC) is emerging as a competitive advantage of firms with the intensified competition and economic globalization.As a key feature of MC,postponement strategy postpones activities in the supply chain until customer orders are received.This article provides a review of the literature on postponement from perspectives of research content and methodology.Taking postponement as a supply chain concept,this article specifically reclassifies the postponement applications according to the positioning of the customer order decoupling point (CODP) in the supply chain.Future directions for postponement research are also suggested in this article.
