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The Effects of Professional Managers' Credit on Their Work Performance: Firm Owners' Trust and Credit Identification Mechanisms
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作者 Gang Liu Xiaodong Yu Xirong Cheng 《Frontiers of Business Research in China》 2015年第2期192-206,共15页
Finding successors for private enterprises has become an urgent problem in recent years, partially because those firms' owners lack trust in professional managers. Previous research on agents focuses on preventing op... Finding successors for private enterprises has become an urgent problem in recent years, partially because those firms' owners lack trust in professional managers. Previous research on agents focuses on preventing opportunistic behavior and neglects the value of their entrepreneurship. In our research, professional managers' credit is divided into three dimensions: personal credit, professional credit and operational credit. Using a sample of 379 firm owners from 27 provinces in China, we find that credit and its detailed dimensions are positively related to private owners' trust in professional managers. We also found that a rigorous and effective credit identification mechanism positively moderate the above relationships. Furthermore, trust affects professional managers' work performance in a positive way. Accordingly, we advise that (1) professional managers' credit assessment system should be established and improved; (2) professional managers and enterprise owners should attach importance to enhancing professionalism and promoting rigorous credit identification mechanisms; (3) the closed-loop of the credit-trust psychologically interactive mechanism based on credit mechanisms and credit identification mechanisms should be put to use. 展开更多
关键词 professional managers' credit cognitive trust affective trust workperformance credit identification mechanism
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Effect of patient-provider communication on patient risk awareness:The moderating role of trust based on scenario experiment
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作者 Huiling Hu Haiyan Gong +1 位作者 Xuanna Wu Xue Wu 《PsyCh Journal》 2022年第3期359-369,共11页
Good patient–provider communication and high level of trust can decrease patients’risk perception and promote their acceptability of medical risks.The extent to which communication can be effective may be distinguis... Good patient–provider communication and high level of trust can decrease patients’risk perception and promote their acceptability of medical risks.The extent to which communication can be effective may be distinguished by different levels of trust.The present study examined the effect of patient–provider communication and treatment outcome on patients’risk awareness,and explored the moderating effect of trust.This research adopted a paper-based scenario experiment with a 2(communication:good vs.poor)2(treatment outcome:good vs.poor)between-subjects design.Three hundred sixteen college students were enrolled.They were randomly assigned to four groups and instructed to read more information about the two independent variables.Finally,all participants finished the manipulation check(eight items),affect-and cognition-based trust scales(10 items),and risk awareness scales(eight items)by questionnaire.The results showed the positive interaction effects between communication and treatment outcome on patients’acceptance of uncertainties.Affect-and cognition-based trust had similar moderating mechanisms on the interaction effect of communication and treatment outcome on uncertainty acceptability,and different moderating mechanisms on patient risk perception.In clinical work,we should develop the strategy to improve patien–provider communication and trust to improve patients’acceptability of uncertainty. 展开更多
关键词 acceptance of uncertainty affective trust cognitive trust patient-provider communication risk perception
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