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Analysis of the Application Effect of Multi-Role Positioning Service Model in Hypertensive Patients in Health Examination Center
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作者 Pei Yue 《Journal of Clinical and Nursing Research》 2025年第10期130-135,共6页
Objective:To study the application effect of the multi-role positioning service model in hypertensive patients in the health examination center.Methods:A total of 152 hypertensive patients admitted to the hospital’s ... Objective:To study the application effect of the multi-role positioning service model in hypertensive patients in the health examination center.Methods:A total of 152 hypertensive patients admitted to the hospital’s health examination center from January 2024 to January 2025 were selected as the subjects.They were randomly divided into two groups using a random number table method.The control group(76 cases)received conventional physical examination service mode,while the observation group(76 cases)adopted the multi-role positioning service model.The nurse proficiency and physical examination quality were compared between the two groups.Results:The nurse proficiency scores in the observation group were higher than those in the control group(P<0.05).The physical examination quality scores in the observation group were higher than those in the control group(P<0.05).Conclusion:The adoption of the multi-role positioning service model for hypertensive patients in the health examination center can improve nurse proficiency and physical examination quality. 展开更多
关键词 HYPERTENSION Health examination center Conventional physical examination service mode Multi-role positioning service model
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Effect analysis of applying high-quality service model to surgical nursing
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作者 Li Chen Qiu-Mei Tu +4 位作者 Zhao-Di Guo Xiao-Wei Zhu Wei Wang Hui-Fang Xie Yuan Ye 《World Journal of Clinical Cases》 SCIE 2024年第19期3744-3751,共8页
BACKGROUND Surgical care of the hand plays a crucial role in the medical field,as problems with the hand can profoundly affect a patient's quality of life and function.In order to meet the needs of patients,improv... BACKGROUND Surgical care of the hand plays a crucial role in the medical field,as problems with the hand can profoundly affect a patient's quality of life and function.In order to meet the needs of patients,improve patient satisfaction and improve treatment outcomes,high-quality service models have been introduced in the field of nursing.AIM To explore the effect analysis of applying high-quality service model to surgical nursing.METHODS We conducted a retrospective study of patients who underwent hand surgery at our hospital between 2019 and 2022,using a quality service model that included improved patient education,pain management,care team collaboration,and effective communication.Another group of patients received traditional care as a control group.We compared postoperative recovery,satisfaction,complication rate,and length of hospital stay between the two groups.Inferential statistics were used to compare the difference between the two groups by independent sample t test,Chi-square test and other methods to evaluate the effect of intervention measures.RESULTS Postoperative recovery time decreased from 17.8±2.3 d to 14.5±2.1 d,pain score decreased from 4.7±1.9 to 3.2±1.4,and hand function score increased from 78.4±7.1 to 88.5±6.2.In terms of patient satisfaction,the quality service model group scored 87.3±5.6 points,which was significantly higher than that of the traditional care group(74.6±6.3 points).At the same time,patients'understanding of medical information also improved from 6.9±1.4 to 8.6±1.2.In terms of postoperative complications,the application of the quality service model reduced the incidence of postoperative complications from 26%to 10%,the incidence of infection from 12%to 5%,and the incidence of bleeding from 10%to 3%.The reduction in these data indicates that the quality service model plays a positive role in reducing the risk of complications.In addition,the average hospital stay of patients in the quality service model group was shortened from 6.8±1.5 d to 5.2±1.3 d,and the hospitalization cost was also reduced from 2800±600 yuan to 2500±500 yuan.CONCLUSION Applying a quality service model to hand surgery care can significantly improve patient clinical outcomes,including faster recovery,less pain,greater satisfaction,and reduced complication rates. 展开更多
关键词 Hand surgery nursing Quality service model Clinical outcomes Patient satisfaction COLLABORATION Pain management
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Research on Flight First Service Model and Algorithms for the Gate Assignment Problem 被引量:4
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作者 Jiarui Zhang Gang Wang Siyuan Tong 《Computers, Materials & Continua》 SCIE EI 2019年第9期1091-1104,共14页
Aiming at the problem of gate allocation of transit flights,a flight first service model is established.Under the constraints of maximizing the utilization rate of gates and minimizing the transit time,the idea of“fi... Aiming at the problem of gate allocation of transit flights,a flight first service model is established.Under the constraints of maximizing the utilization rate of gates and minimizing the transit time,the idea of“first flight serving first”is used to allocate the first time,and then the hybrid algorithm of artificial fish swarm and simulated annealing is used to find the optimal solution.That means the fish swarm algorithm with the swallowing behavior is employed to find the optimal solution quickly,and the simulated annealing algorithm is used to obtain a global optimal allocation scheme for the optimal local region.The experimental data show that the maximum utilization of the gate is 27.81%higher than that of the“first come first serve”method when the apron is not limited,and the hybrid algorithm has fewer iterations than the simulated annealing algorithm alone,with the overall passenger transfer tension reducing by 1.615;the hybrid algorithm has faster convergence and better performance than the artificial fish swarm algorithm alone.The experimental results indicate that the hybrid algorithm of fish swarm and simulated annealing can achieve higher utilization rate of gates and lower passenger transfer tension under the idea of“first flight serving first”. 展开更多
关键词 Gate assignment flight first service model fish swarm algorithm passenger transfer tension
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The TripleSat constellation:a new geospatial data service model 被引量:2
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作者 Qiang Wen Jianjun He +7 位作者 Shengyong Guan Ting Chen Yin Hu Wenbin Wu Feng Liu Yuexia Qiao Suet Yheng Kok Samuel Yeong 《Geo-Spatial Information Science》 SCIE EI CSCD 2017年第2期163-173,共11页
With the increase of different sensors,applications and customers,the demand from data providers and users is for a new geospatial data service model,which supports low cost,high dexterity,and which would provide a co... With the increase of different sensors,applications and customers,the demand from data providers and users is for a new geospatial data service model,which supports low cost,high dexterity,and which would provide a comprehensive service.Based on such requirements and demands,the 21AT TripleSat constellation terminal and data delivery and management system has been developed by a Beijing based high-tech enterprise,Twenty First Century Aerospace Technology Co.,Ltd.(21AT).The company is the first commercial Earth observation satellite operator and service provider in China.This new geospatial data service model allows the user to directly access multi-source satellite data,manage the data order,and carry out automatic massive data production and delivery.The solution also implements safe and hierarchical user management,statistical data analysis,and automatic information reports.In addition,a mobile application is also available for users to easily access system functions.This new geospatial solution has already been successfully applied and installed in many customer sites in China,and is now available globally for international clients interested in fast geospatial solutions.It enables the success of customers’operational services.Besides providing TripleSat Constellation images,the multi-source data access system also allows the users to access other satellite data sources,based on customized agreement.This paper describes and discusses this new geospatial data service model. 展开更多
关键词 Geospatial data service model 21AT TripleSat constellation geospatial instant service system
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A Unified Framework of the Cloud Computing Service Model 被引量:2
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作者 Wen-Lung Shiau Chao-Ming Hsiao 《Journal of Electronic Science and Technology》 CAS 2013年第2期150-160,共11页
After a comprehensive literature review and analysis, a unified cloud computing framework is proposed, which comprises MapReduce, a vertual machine, Hadoop distributed file system (HDFS), Hbase, Hadoop, and virtuali... After a comprehensive literature review and analysis, a unified cloud computing framework is proposed, which comprises MapReduce, a vertual machine, Hadoop distributed file system (HDFS), Hbase, Hadoop, and virtualization. This study also compares Microsoft, Trend Micro, and the proposed unified cloud computing architecture to show that the proposed unified framework of the cloud computing service model is comprehensive and appropriate for the current complexities of businesses. The findings of this study can contribute to the knowledge for academics and practitioners to understand, assess, and analyze a cloud computing service application. 展开更多
关键词 Cloud computing service model conceptual framework EVOLUTION information system.
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Effect of Internet+continuous midwifery service model on psychological mood and pregnancy outcomes for women with highrisk pregnancies 被引量:2
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作者 Cao-Jun Huang Wei Han Cui-Qin Huang 《World Journal of Psychiatry》 SCIE 2023年第11期862-871,共10页
BACKGROUND There are many drawbacks to the traditional midwifery service management model,which can no longer meet the needs of the new era.The Internet+continuous midwifery service management model extends maternal m... BACKGROUND There are many drawbacks to the traditional midwifery service management model,which can no longer meet the needs of the new era.The Internet+continuous midwifery service management model extends maternal management from prenatal to postpartum,in-hospital to out-of-hospital,and offline to online,thereby improving maternal and infant outcomes.Applying the Internet+continuous midwifery service management model to manage women with highrisk pregnancies(HRP)can improve their psycho-emotional opinion and,in turn,minimize the risk of adverse maternal and/or fetal outcomes.AIM To explore the effectiveness of a midwife-led Internet+continuous midwifery service model for women with HRP.METHODS We retrospectively analyzed the clinical data of 439 women with HRP who underwent prenatal examination and delivered at Shanghai Sixth People's Hospital(affiliated to the Shanghai Jiao Tong University School of Medicine)from April to December 2022.Among them,239 pregnant women underwent routine obstetric management,and 200 pregnant women underwent Internet+continuous midwifery service mode management.We used the State-Trait Anxiety Inventory,Edinburgh Postnatal Depression Scale,and analysis of delivery outcomes to compare psychological mood and the incidence of adverse delivery outcomes between the two groups.RESULTS The data showed that in early pregnancy,the anxiety and depression levels of the two groups were similar;the levels gradually decreased as pregnancy progressed,and the decrease in the continuous group was more significant[31.00(29.00,34.00)vs 34.00(32.00,37.00),8.00(6.00,9.00)vs 12.00(10.00,13.00),P<0.05].The maternal self-efficacy level and strategy for weight gain management were better in the continuous group than in the traditional group,and the effective rate of midwifery service intervention in the continuous group was significantly higher than in the control group[267.50(242.25,284.75)vs 256.00(233.00,278.00),74.00(69.00,78.00)vs 71.00(63.00,78.00),P<0.05].The incidence of adverse delivery outcomes in pregnant women and newborns and fear of maternal childbirth were lower in the continuous group than in the traditional group,and nursing satisfaction was higher[10.50%vs 18.83%,8.50%vs 15.90%,24.00%vs 42.68%,89.50%vs 76.15%,P<0.05].CONCLUSION The Internet+continuous midwifery service model promotes innovation through integration and is of great significance for improving and promoting maternal and child health in HRP. 展开更多
关键词 Internet+continuous midwifery service High-risk-pregnancy management Psychological mood Pregnancy outcome Traditional midwifery service model MIDWIFE
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Service Model and Architecture for Beyond 3G System 被引量:1
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作者 Hu Zheng Jiang Yong Zhang Ping (WTI, Beijing University of Posts and Telecommunications, Beijing 100876, China) 《ZTE Communications》 2006年第2期1-6,共6页
Beyond 3G (B3G) system, the future mobile communication system, is envisioned as a user-centric, open, and convergent information infrastructure capable of providing personalized services. It is extremely important to... Beyond 3G (B3G) system, the future mobile communication system, is envisioned as a user-centric, open, and convergent information infrastructure capable of providing personalized services. It is extremely important to develop service models and architectures for B3G system. A three-dimension service model is proposed. The dimensions are identified as service support scope, service capability definition, and adaptive feature elements. Then, the hierarchical service architecture for B3G is introduced. The enabling technologies for B3G service architecture are discussed in this paper, such as Virtual Home Environment (VHE), service support environment, service openness, distributed computing, intelligent technology, and profile. 展开更多
关键词 service model and Architecture for Beyond 3G System GPP OSA GATEWAY UMTS IEEE IMS
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Service Model for Multi-Provider IP Service Management
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作者 俞承志 宋瀚涛 刘莉 《Journal of Beijing Institute of Technology》 EI CAS 2005年第4期353-358,共6页
In order to solve the problems associated with Internet IP services management, a generic service model for n multi-providcr IP service management is proposed, which is based on a generalization of the bandwidth broke... In order to solve the problems associated with Internet IP services management, a generic service model for n multi-providcr IP service management is proposed, which is based on a generalization of the bandwidth broker idea introduced in the differentiated services (DiffServ) environment. This model consists of a hierarchy of service brokers, which makes it fit into providing end-to-end Internet services with QoS support. A simple and sealable mechanism is used to communicate with other cooperative domains to enable customers to dynamically setup services connections over multiple DiffServ domains. The simulation results show that the proposed model is real-time, which can deal with many flow requests in a short period of time, so that it is fit for the service management in a reasonably large network. 展开更多
关键词 service management service model multi-provider service broker
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Communication Service Model for Wide Area Protection System Based on IEC 61850
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作者 丛伟 潘贞存 +2 位作者 高湛军 曾煜晓 翟运娟 《Transactions of Tianjin University》 EI CAS 2008年第3期226-230,共5页
In order to meet the requirements of information exchange varieties and manners in wide area protection system, a communication service model based on IEC 61850 is proposed. This service model can realize communicatio... In order to meet the requirements of information exchange varieties and manners in wide area protection system, a communication service model based on IEC 61850 is proposed. This service model can realize communication consistency and cooperation between different types of devices. Furthermore, the communication reliability and time delay performance are guaranteed to meet the requirements of relay protection from the upper layer. Message structure of generic sub-station event (GSE) and its communication mechanism are discussed. General methods to communicate digital information by generic substation status event (GSSE) and communicate analog sampling information by sampling analog value (SAV) of GSE are proposed. 展开更多
关键词 wide area protection IEC 61850 COMMUNICATION service model
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A Work Service Model of the Ubiquitous Environment Collaboration
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《Journal of Civil Engineering and Architecture》 2012年第1期44-52,共9页
Office environments have recently adopted ubiquitous computing for collaboration and mobile communication to promote real-time enterprises. Ubiquitous offices, introduced by Weiser and adopted as emerging computationa... Office environments have recently adopted ubiquitous computing for collaboration and mobile communication to promote real-time enterprises. Ubiquitous offices, introduced by Weiser and adopted as emerging computational technology to support office works, have already affected the practice of companies and organizations. Within this context, this study deals with a work service model of the ubiquitous office environments by understanding human behaviors and works in their workspace. We propose a ubiquitous office model considering the correlation between ubiquitous computing technologies and work services in the office. Two attributes are emphasized, collaboration and mobility, as identifiers for categorizing the work types. The types of work services have variations in the amount of communication and the proportion of working outside of the office. The proposed work service model of the ubiquitous office includes territorial and non-territorial services to enable workers in and out of the office to interact with each other effectively. The findings in this paper would be a theoretical basis for embodying an intelligent office which supports office works efficiently. 展开更多
关键词 Ubiquitous office work service model ubiquitous computing context awareness collaboration.
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Discussion and Reflections on University Library of Subject Knowledge-based Service Model
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作者 Lu SUN 《International Journal of Technology Management》 2015年第1期41-43,共3页
With the rapid development of computer technology and network technology, the service model of university library gradually goes to the intelligent, personalized directionfrom the traditional single reference, but the... With the rapid development of computer technology and network technology, the service model of university library gradually goes to the intelligent, personalized directionfrom the traditional single reference, but there are many shortcomings. It cannot fully satisfy the increasing needs for the division Health research and information, it must actively build the University Library subject Knowledge service Model of a science. This paper introduces the subject of service concepts of library knowledge, proposes effective method to build service model of university library knowledge, and strengthens academic knowledge service countermeasures to promote the development of knowledge- disciplinary university library services. 展开更多
关键词 University Library service model Knowledge services
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Bibliometric analysis of continuous nursing service model in stroke patients
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作者 Ya-Nan Zhou Yu-Shun Cui 《Nursing Communications》 2022年第1期57-63,共7页
Objective:Through the collection and research of literature,analyze the application status,deficiencies,development status,current research hotspots and development trends of stroke patients with continuous nursing ca... Objective:Through the collection and research of literature,analyze the application status,deficiencies,development status,current research hotspots and development trends of stroke patients with continuous nursing care,so as to further develop continuous nursing care for stroke patients.Related research provides reference and clinical nursing work provides the theoretical basis.Methods:Search the relevant literature on continuity care of stroke patients collected from the establishment of the database to November 22,2020 in CNKI,Wanfang database,PubMed,Embase,Web of science,and Weipu database,and use Note Express to sort the documents that meet the standards,and apply Microsoft Excel software establishes a database for information extraction and statistical description of the included literature.Results:A total of 669 related documents were included.The number of related documents published began in 2008 with the first related introduction articles,which increased year by year from 2014 and reached its peak in 2019;the first author came from 31 provinces,autonomous regions and municipalities directly under the Central Government.It mainly includes Henan,Jiangsu,Shandong,Guangdong and Hubei provinces.A total of 297 articles have been published by authors from related regions;a total of 51 articles have been funded by scientific research funds;the types of literature research are relatively rich,and research institutions are mainly concentrated in hospitals and colleges;There are 1,383 authors published in the literature,and the average number of authors is 2.06 per article;a total of 375 articles have been completed by 2 or more authors,and the co-authoring rate is 56.05%.Conclusion:The research on continuity care of stroke patients shows an increasing trend,but the quality of literature,research institutions,and scientific research funding are still very small.It is recommended that follow-up research should pay attention to improving the writing level of thesis,increase funding,expand the cooperation team and establish special Continuous nursing team and scientific research team to improve the psychological and physiological problems of stroke patients,and at the same time improve the quality of papers written by authors. 展开更多
关键词 continuous nursing service model STROKE BIBLIOMETRICS
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Effect of Trinity New Tuberculosis Prevention and Treatment Service Model in the Management of Tuberculosis Patients
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作者 ZHAO Jing Wang Lubing CAO Xiucun 《外文科技期刊数据库(文摘版)医药卫生》 2021年第5期277-279,共5页
Objective: to study the effectiveness of "TRICE" in the treatment and prevention of tuberculosis under the condition of treating tuberculosis patients. Methods: from January 2012 to December 2020, 163 patien... Objective: to study the effectiveness of "TRICE" in the treatment and prevention of tuberculosis under the condition of treating tuberculosis patients. Methods: from January 2012 to December 2020, 163 patients with tuberculosis were randomly divided into two groups. The control group provided general medical treatment, while the research group introduced the model of tuberculosis compound. Self-care and quality of life before and after nursing were compared. Results: compared with the control group, the ability of self-care and quality of life in the study group was significantly different (P < 0.05). Conclusion: the introduction of "Triune" model of tuberculosis type of tuberculosis patients gives specific results, which increases the ability of patients to take care of patients independently and improve their quality of life. 展开更多
关键词 trinity new tuberculosis prevention and treatment service model tuberculosis patients management e
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Research on the Digital Transformation of Corporate Finance Based on the Shared Services Model
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作者 Chenyue Xu 《Proceedings of Business and Economic Studies》 2025年第2期127-133,共7页
Against the backdrop of the rapid development of the digital economy,corporate financial management faces unprecedented challenges and opportunities.This paper will start with the concept of financial shared services ... Against the backdrop of the rapid development of the digital economy,corporate financial management faces unprecedented challenges and opportunities.This paper will start with the concept of financial shared services to deeply explore the role and significance of the financial shared service model in the digital transformation of corporate finance.It analyzes the existing problems in the current process of digital transformation of corporate finance and proposes corresponding solutions,providing valuable references and guidance for enterprises to achieve digital transformation of finance. 展开更多
关键词 Financial sharing service model Corporate finance Digital transformation
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Function oriented service composition modeling
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作者 刘方方 李成玲 余洁 《Journal of Shanghai University(English Edition)》 CAS 2011年第5期369-374,共6页
Formal models for service composition have been proposed with the variation of the requirements of service developers. Some famous models have provided checking and verification techniques and tools for the behavior o... Formal models for service composition have been proposed with the variation of the requirements of service developers. Some famous models have provided checking and verification techniques and tools for the behavior of service composition. These models generally focus much on the message flow of web services and neglecting the data contained in the exchanged messages among services, which restrict the application range of these models and also the web service techniques. As new kind of services with different protocols and communication methods have appeared, it is needed to model service composition from a new view which is adapted to the new development in service area. In this paper we offer a function oriented model of service composition which treats the composite service as a software system and specify the function of services which can be directly used to the realization by service providers. 展开更多
关键词 web service service composition service model
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Innovative Services Models Based on "Four new" Economy
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作者 Li Changhao Xu Qi 《Review of Global Academics》 2014年第4期335-340,共6页
The propose of "four new" economy is to undertake innovation-driven transformation of Shanghai, promote the development of strategic emerging industries and transform and upgrade of manufacturing. In the following y... The propose of "four new" economy is to undertake innovation-driven transformation of Shanghai, promote the development of strategic emerging industries and transform and upgrade of manufacturing. In the following years, Shanghai will focus on the capture of key technologies, promoting the transformation of technology, expanding market demand, improving the development of the carrier, encouraging and supporting enterprises, financial institutions and social capital to increase the investment and use of"four new" economy, to promote the "four new" economy gradually grow and develop. With the "four new" economy's development and growth, its service model should be changed too. On the basis of theory and practice, the text proposes three forms of innovative services models and relate recommendations to promote it. 展开更多
关键词 "four new" economy service model INNOVATION
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Research on Services Modeling in LTE Networks 被引量:2
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作者 LIU Qi SHI Yameng +1 位作者 LI Fuchang FAN Bin 《China Communications》 SCIE CSCD 2016年第2期109-120,共12页
Service modeling offers fundamental guidance to the construction and operation of mobile telecommunication networks. As the domestic LTE networks have been deployed massively, the refined LTE services model needs to b... Service modeling offers fundamental guidance to the construction and operation of mobile telecommunication networks. As the domestic LTE networks have been deployed massively, the refined LTE services model needs to be established urgently. In this paper, we firstly extract characteristic parameters of services from statistical data in 3G networks, especially in time, space and user dimension. Secondly, the development trends of LTE services are analyzed. And the refined LTE service model is established. Finally, prediction results of LTE service development in China is given, which could provide effi cient support for networks' optimization and evolution. 展开更多
关键词 LTE services model refinedoperations services value
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Establishment and application of service mapping model for proactive remanufacturing impeller 被引量:2
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作者 宋守许 邰莹莹 柯庆镝 《Journal of Central South University》 SCIE EI CAS CSCD 2016年第12期3143-3152,共10页
Since the complex impeller structure and the difficult remanufacturing process may easily cause advance remanufacturing or excessive use,an optimized design method of impeller and service mapping model was presented f... Since the complex impeller structure and the difficult remanufacturing process may easily cause advance remanufacturing or excessive use,an optimized design method of impeller and service mapping model was presented for its proactive remanufacturing with setting up to explore the best remanufacturing time point in this work.Considering a certain model of long distance pipeline compressor impeller with the Basquin equation and the design method of impeller,the mathematical relationship between the changes of structure and life of the impeller was established.And the service mapping model between the structure and life was set up and simulated by ANSYS software.Thus,the service mapping model was applied to feedback the original design for proactive remanufacturing.In this work,the best proactive remanufacturing time point of impeller was analyzed with the service mapping model,and the structural parameter values could be optimized at this time point.Meanwhile,in the results of this simulation,it proves that the impeller under this optimization performance could satisfy the impeller operating demands.Therefore,comparing with the traditional optimization design method,the remanufacturing optimized design based on the service mapping model is feasible in proactive remanufacturing for sustainable development. 展开更多
关键词 IMPELLER proactive remanufacturing remanufacturing time point service mapping model
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FUNCTIONAL ANALYSIS METHOD FOR THE M/G/1 QUEUEING MODEL WITH OPTIONAL SECOND SERVICE 被引量:4
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作者 艾尼.吾甫尔 艾合买提.卡斯木 《Acta Mathematica Scientia》 SCIE CSCD 2014年第4期1301-1330,共30页
By studying the spectral properties of the underlying operator corresponding to the M/G/1 queueing model with optional second service we obtain that the time-dependent solution of the model strongly converges to its s... By studying the spectral properties of the underlying operator corresponding to the M/G/1 queueing model with optional second service we obtain that the time-dependent solution of the model strongly converges to its steady-state solution. We also show that the time-dependent queueing size at the departure point converges to the corresponding steady-state queueing size at the departure point. 展开更多
关键词 M/G/1 queueing model with optional second service EIGENVALUE resolvent set
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A multidimensional and hierarchical model of library mobile service quality 被引量:5
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作者 Yang ZHAO Guo CHEN 《Chinese Journal of Library and Information Science》 2013年第3期59-74,共16页
Purpose:Based on the understanding of the characteristics of mobile services(m-services)provided by libraries,we attempt to develop a multidimensional and hierarchical model and a specifically designed measurement sca... Purpose:Based on the understanding of the characteristics of mobile services(m-services)provided by libraries,we attempt to develop a multidimensional and hierarchical model and a specifically designed measurement scale for the assessment of libraries' m-service quality.Design/methodology/approach:The research has been conducted sequentially in two stages.At the first stage,a multidimensional and hierarchical model of library m-service quality and a measurement scale are developed through literature review and focus group interviews.At the second stage the model is tested using partial disaggregation technique for an analysis of the data collected from over 400 library users in 3 Chinese universities.Findings:The proposed model is shown to fit the data well.The empirical analysis provides strong support for the model,which includes 4 dimensions(service environment,service interaction,information control and service effect) and 12 corresponding sub-dimensions.Research limitations:The sample size needs to be enlarged and the user types need to be expanded to make the sample more representative.Practical implications:The study provides a conceptual framework and measurement tool that can help library managers understand the users' needs in the context of mobile network environment,and boost their libraries' competitiveness by carrying out better services to meet the user demands.Originality/value:The proposed model and measurement scale specifically designed for the assessment of libraries' m-service quality fully reflect the hierarchical structure of libraries' m-service quality.In addition,by using partial disaggregation technique for model testing,we believe our research can serve as a practical reference to those engaged in the development and examination of a multidimensional and hierarchical model. 展开更多
关键词 Library mobile service(m-service) Mobile service quality Multidimensional and hierarchical method service quality evaluation model
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