People always find themselves in a rather difficult situation when communicating with others. Quite often a seemingly good intention and caring manner in one's communication with others cannot guarantee the speake...People always find themselves in a rather difficult situation when communicating with others. Quite often a seemingly good intention and caring manner in one's communication with others cannot guarantee the speaker that initiates the speech is rated as respectful and the communication as satisfying, let alone controlling and arrogant-like speech in a conversation. Patronising communication usually makes people fall into such a dilemma that they find it hard to carry out a successful interaction with other people. Researches in this aspect have been lauched to account for people's mental states during patronising communication, and Communication Accomodation Theory (CAT) are found to be the best to explain the situation. It is suggested that sensibility, consciousness together with empathy from the speaker and positive reactions such as humorous responses from the listener are the desirable skills in improving the quality of patronising communication.展开更多
文摘People always find themselves in a rather difficult situation when communicating with others. Quite often a seemingly good intention and caring manner in one's communication with others cannot guarantee the speaker that initiates the speech is rated as respectful and the communication as satisfying, let alone controlling and arrogant-like speech in a conversation. Patronising communication usually makes people fall into such a dilemma that they find it hard to carry out a successful interaction with other people. Researches in this aspect have been lauched to account for people's mental states during patronising communication, and Communication Accomodation Theory (CAT) are found to be the best to explain the situation. It is suggested that sensibility, consciousness together with empathy from the speaker and positive reactions such as humorous responses from the listener are the desirable skills in improving the quality of patronising communication.
