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Patient satisfaction,perceived empathy,and quality of recovery among elderly postoperative patients:a cross-sectional study
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作者 Tu Thi Ngoc Nguyen Trang Thi Thuy Ho Binh Duy Ho 《Frontiers of Nursing》 2025年第2期263-269,共7页
Objective:Healthcare service satisfaction focuses not only on the patients but also on the overall quality and effectiveness of the care provided.This study aimed to explore the correlation between patients’perceptio... Objective:Healthcare service satisfaction focuses not only on the patients but also on the overall quality and effectiveness of the care provided.This study aimed to explore the correlation between patients’perceptions of empathy,patient satisfaction,and the quality of recovery in elderly patients undergoing postoperative care for lower extremity fractures under spinal anesthesia.Methods:In the present cross-sectional study,138 elderly patients who underwent surgery for lower extremity fracture and spinal anesthesia were selected for inclusion in the study.The questionnaire included demographic characteristics,the Jefferson Scale of Patient Perception of Physician Empathy,the Patient Satisfaction Scale,and the Postoperative Quality of Recovery Score.Multivariate regression was performed to evaluate the associations between patient-reported factors and satisfaction.Results:The overall average scores for patient perception of empathy,quality of recovery,and patient satisfaction were 20.30(1.18),110.11(8.26),and 156.86(5.44),respectively.There was a statistically significant positive correlation between patient quality of recovery and patient perception of empathy and patient satisfaction(p<0.01).Conclusions:This finding could also inform policymaking and the development of guidelines aimed at improving the quality of healthcare delivery.This study encouraged healthcare organizations and institutions to foster empathy in healthcare interactions,which may positively impact patient satisfaction and subsequent recovery outcomes,and patient-centered care. 展开更多
关键词 elderly patient EMPATHY lower extremity fracture patient satisfaction quality of recovery
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Patient satisfaction and follow-up adherence to glaucoma case management clinic in China 被引量:2
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作者 Hao Lin Hu-Jie Lu +3 位作者 Wen-Zhe Zhou Shu-Shu Zuo Yan-Yan Chen Shao-Dan Zhang 《International Journal of Ophthalmology(English edition)》 SCIE CAS 2024年第1期73-81,共9页
AIM:To assess glaucoma patient satisfaction and follow-up adherence in case management and identify associated predictors to improve healthcare quality and patient outcomes.METHODS:In this cross-sectional study,a tota... AIM:To assess glaucoma patient satisfaction and follow-up adherence in case management and identify associated predictors to improve healthcare quality and patient outcomes.METHODS:In this cross-sectional study,a total of 119 patients completed a Patient Satisfaction Questionnaire-18 and a sociodemographic questionnaire.Clinical data was obtained from the case management system.Follow-up adherence was defined as completing each follow-up within±30d of the scheduled time set by ophthalmologists during the study period.RESULTS:Average satisfaction scored 78.65±7,with an average of 4.39±0.58 across the seven dimensions.Age negatively correlated with satisfaction(P=0.008),whilst patients with follow-up duration of 2 or more years reported higher satisfaction(P=0.045).Multivariate logistics regression analysis revealed that longer follow-up durations were associated with lower follow-up adherence(OR=0.97,95%CI,0.95-1.00,P=0.044).Additionally,patients with suspected glaucoma(OR=2.72,95%CI,1.03-7.20,P=0.044)and those with an annual income over 100000 Chinese yuan demonstrated higher adherence(OR=5.57,95%CI,1.00-30.89,P=0.049).CONCLUSION:The case management model proves effective for glaucoma patients,with positive adherence rates.The implementation of this model can be optimized in the future based on the identified factors and extended to glaucoma patients in more hospitals. 展开更多
关键词 GLAUCOMA patient satisfaction follow-up adherence case management
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Biodegradable membrane for lower eyelid reconstruction:Clinical outcomes and patient satisfaction 被引量:1
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作者 Maria Cervatiuc Igor Vladimirovich Reshetov +1 位作者 Eldor Jonnazarov Svetlana Vagovna Saakyan 《Chinese Journal of Plastic and Reconstructive Surgery》 2024年第4期172-175,共4页
Background:Eyelid malignancies often require radical surgical intervention,with a major risk of tissue loss.Reconstructing the eyelid after such procedures is essential to restoring its protective function and aesthet... Background:Eyelid malignancies often require radical surgical intervention,with a major risk of tissue loss.Reconstructing the eyelid after such procedures is essential to restoring its protective function and aesthetic appearance.Traditional reconstruction methods involve using grafts from other sites of the body;however,these methods are limited by factors such as the availability of donor tissue,potential mismatches in tissue characteristics,and associated complications,including graft failure or scarring.Additionally,donor site morbidity and achieving a perfect match in texture and color remain challenging.Recent advances in biomaterials offer new possibilities for improving surgical outcomes by providing more biocompatible and flexible options that can be tailored to meet patient-specific needs,potentially reducing complications and improving functional and cosmetic outcomes.Methods:The study included 61 patients who underwent lower eyelid reconstruction following the radical removal of malignant tumors.The patients were divided into the experimental(31 patients in whom a biodegradable Diplen membrane was used)and control(30 patients in whom the membrane was not used)groups.Patients were followed up for at least 1 year,with clinical outcomes and patient satisfaction carefully evaluated.Results:The experimental group demonstrated significantly better outcomes regarding eyelid position and color,with fewer complications compared to the control group.Patient satisfaction was significantly higher in the experimental group,demonstrating a strong correlation with clinical outcomes.These findings highlight the effectiveness of the biodegradable Diplen membrane in achieving better functional and aesthetic outcomes.Conclusions:Eyelid reconstruction using the biodegradable Diplen membrane offers excellent functional and aesthetic outcomes,significantly enhancing patient satisfaction,which is crucial for postoperative rehabilitation and improved quality of life. 展开更多
关键词 Lower eyelid reconstruction Biodegradable diplen membrane Malignant tumor excision Ophthalmic surgery patient satisfaction
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Evidence-based Nursing and Improving Patient Satisfaction: A Systematic Evaluation
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作者 Jing Chen 《Journal of Clinical and Nursing Research》 2024年第11期242-246,共5页
Objective:This study aims to explore the effect of evidence-based nursing(EBN)on improving patient satisfaction by systematically evaluating the impact of EBN implementation through the analysis of 40 hospital-related... Objective:This study aims to explore the effect of evidence-based nursing(EBN)on improving patient satisfaction by systematically evaluating the impact of EBN implementation through the analysis of 40 hospital-related literature articles.Methods:A review of 40 studies published from January 2022 to December 2023 related to EBN and patient satisfaction was conducted.The selection was based on specific inclusion and exclusion criteria,focusing on studies that involved EBN interventions.Data were extracted and statistically analyzed using patient satisfaction scores and nursing quality assessments to compare satisfaction before and after EBN implementation.Results:Literature analysis showed that patient satisfaction significantly improved after the implementation of EBN,with average satisfaction scores increasing from 82.5%before intervention to 91.3%after intervention(P<0.05).The application of EBN enhanced patients’care experience,reduced nursing errors,and significantly improved the efficiency and professional competence of healthcare staff.Conclusion:This study confirms that EBN has a significant effect on improving patient satisfaction,particularly in personalized care and evidence-based decision-making.Future efforts should promote EBN and standardize nursing processes to continuously improve care quality and patient satisfaction. 展开更多
关键词 Evidence-based nursing patient satisfaction Nursing quality Evidence-based decision-making Literature analysis
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Disposable circumcision suture device: clinical effect and patient satisfaction 被引量:51
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作者 Bo-Dong Lv Shi-Geng Zhang +6 位作者 Xuan-Wen Zhu Jie Zhang Gang Chen Min-Fu Chen Hong-Liang Shen Zai-Jun Pei Zhao-Dian Chen 《Asian Journal of Andrology》 SCIE CAS CSCD 2014年第3期453-456,共4页
In our experience patients undergoing circumcision are mostly concerned about pain and penile appearances. We conducted a prospective randomized trial to assess the benefits of a new disposable circumcision suture dev... In our experience patients undergoing circumcision are mostly concerned about pain and penile appearances. We conducted a prospective randomized trial to assess the benefits of a new disposable circumcision suture device (DCSD). A total of 942 patients were equally divided into three groups (conventional circumcision, Shang ring and disposable suture device group). Patients in the DCSD group were anesthetized with compound 5% lidocaine cream, the others with a 2% lidocaine penile block. Operation time, intra-operative blood loss, incision healing time, intra-operative and post-operative pain, the penile appearance and overall satisfaction degree were measured. Operation time and intra-operative blood loss were significantly lower in the Shang ring and suture device groups compared to the conventional group (P 〈 0.001). Intra-operative pain was less in the suture device group compared With the other two groups (P 〈 0.001); whereas post-operative pain was higher in the conventional group compared to the other two groups (P 〈 0.001). Patients in the suture device (80.57%) and Shang ring (73,57%) groups were more satisfied with penile appearances compared with the conventional circumcision group (20.06%, P 〈 0.05). Patients in suture device group also healed markedly faster than the conventional group (P 〈 0.01). The overall satisfaction rate was better in the suture device group (78.66%) compared with the conventional (47.13%) and Shang ring (50.00%) groups (P 〈 0.05). The combination of DCSD and lidocaine cream resulted in shorter operation and incision healing times, reduced intra-operative and post-operative pain and improved patient satisfaction with the cosmetic appearances. 展开更多
关键词 CIRCUMCISION disposable circumcision suture device patient satisfaction penis appearance pre-operative and post-operative pain Shang ring ~
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How to improve patient satisfaction during midazolam sedation for gastrointestinal endoscopy? 被引量:6
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作者 Eun Hyo Jin Kyoung Sup Hong +6 位作者 Young Lee Ji Yeon Seo Ji Min Choi Jaeyoung Chun Sang Gyun Kim Joo Sung Kim Hyun Chae Jung 《World Journal of Gastroenterology》 SCIE CAS 2017年第6期1098-1105,共8页
To determine the procedure-related factors that affect sedation satisfaction and to make a suggestion to improve it.METHODSWe prospectively enrolled a total of 456 patients who underwent outpatient endoscopy procedure... To determine the procedure-related factors that affect sedation satisfaction and to make a suggestion to improve it.METHODSWe prospectively enrolled a total of 456 patients who underwent outpatient endoscopy procedures with midazolam sedation between March 2014 and August 2014. All patients completed both pre- and post-endoscopy questionnaires about sedation expectations and satisfaction.RESULTSThe study cohort included 167 (36.6%) patients who underwent esophagogastroduodenoscopy (EGD), 167 (36.6%) who underwent colonoscopy, and 122 (26.8%) who underwent a combined procedure (EGD and colonoscopy). Over 80% of all patients were satisfied with sedation using midazolam. In univariate and multivariate analyses, total procedure time in the EGD group, younger age (≤ 50 years), and longer colonoscopy withdrawal time in the colonoscopy group were related to decreased satisfaction with sedation. However, in active monitoring and intervention group, there was no decrease in grade of satisfaction despite longer procedure time due to more procedures during colonoscopy. Younger age (≤ 50 years), longer inter-procedure time gap, and colonoscopy withdrawal time were related to decreased satisfaction in the combined EGD and colonoscopy group.CONCLUSIONMidazolam is still a safe and effective sedative for gastrointestinal endoscopy. Satisfaction with sedation depends on several factors including age (≤ 50 years) and procedure time duration. To improve patient satisfaction with sedation, active monitoring of sedation status by the endoscopist should be considered for patients who require long procedure time. 展开更多
关键词 Conscious sedation patient satisfaction ENDOSCOPY MIDAZOLAM Surveys and questionnaires
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Surgical outcome and patient satisfaction after Z-epicanthoplasty and blepharoplasty 被引量:7
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作者 Jing-Yi Zhao Xiao-Shuang Guo +6 位作者 Guo-Dong Song Xian-Lei Zong Xiao-Nan Yang Le Du Chen-Zhi Lai Zuo-Liang Qi Xiao-Lei Jin 《International Journal of Ophthalmology(English edition)》 SCIE CAS 2018年第12期1922-1925,共4页
AIM: To evaluate surgical outcomes of modified Z-epicanthoplasty with blepharoplasty that we previously reported from the patient’s perspective using patient-reported outcome measures(PROMs) and patient satisfaction ... AIM: To evaluate surgical outcomes of modified Z-epicanthoplasty with blepharoplasty that we previously reported from the patient’s perspective using patient-reported outcome measures(PROMs) and patient satisfaction scores.METHODS: A total of patients(n=180) who underwent the surgery between January 2013 and June 2016 were randomly selected. Standardized patient satisfaction forms(total score, 40) and validated PROMs questionnaires(total score, 12) were sent to patients for completion. PROMs assesses the severity of scarring, pain and asymmetry, as well as functional and appearance issues.RESULTS: All patients were female, ranging from 18 to 35 years old(mean=24). The response rate was 73.3%(n=132). The majority of patients reported good or excellent outcomes based on PROM analysis. Patients reported minimum or non-visible scarring at both the double eyelid surgical scar(85.6%) and the inner canthus(80.3%). Issues concerning function and appearance were minimal as 80.3% reported satisfaction with both domains. Notably, the majority of patients reported either a high or very high satisfaction rate to yield a mean score of 104 out of 120(P<0.05).CONCLUSION: Integration of our modified Z-epicanthoplasty with blepharoplasty produces good outcomes based on PROM results, which shows a positive linear relationship with patient satisfaction scores. 展开更多
关键词 surgical outcome patient satisfaction patient-reported outcome measures Z-epicanthoplasty BLEPHAROPLASTY
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Factors Affecting Patient Satisfaction with Community Health Service under the Gatekeeper System:A Cross-sectional Study in Nanjing,China 被引量:3
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作者 LI Wen Zhen GAN Yong +6 位作者 ZHOU Yan Feng CHEN Ya Wen LI Jing KKANDAWIRE Naomiem HU Sai QIAO Yan LU Zu Xun 《Biomedical and Environmental Sciences》 SCIE CAS CSCD 2017年第9期685-690,共6页
The gatekeeper policy has been implemented for approximately ten years on a pilot population in China. It is necessary to assess the satisfaction of patients utilizing community health service(CHS) under the gatekee... The gatekeeper policy has been implemented for approximately ten years on a pilot population in China. It is necessary to assess the satisfaction of patients utilizing community health service(CHS) under the gatekeeper system. Our study showed that the cognition of gatekeeper policy was associated with four dimensions including doctor‐patient relationships, information and support, organization of care, and accessibility(P 〈 0.001). One or more factors such as gender and self‐perceived health scores also affected their satisfaction. General practitioners must be prepared to focus on these aspects of information and support, organization of care, and accessibility as indicators of potential opportunities for improvement. Additionally, policymakers can improve patients' satisfaction with CHS by strengthening their awareness of the gatekeeper policy. 展开更多
关键词 CHS A Cross-sectional Study in Nanjing China Factors Affecting patient satisfaction with Community Health Service under the Gatekeeper System
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Comparison of Patient Satisfaction between Brachial Plexus Block (Axillary Approach) and General Anesthesia for Surgical Treatment of Distal Radius Fractures: A Historical Cohort Study 被引量:1
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作者 Noriaki Matsumura Satoki Inoue +4 位作者 Hidenobu Iwagami Yumiko Kondo Kazuya Inoue Yasuhito Tanaka Akihiro Okuda 《Open Journal of Anesthesiology》 2020年第12期422-434,共13页
<b><span>Background:</span></b><span> Distal radius fracture surgery is performed under general (GA) or regional anesthesia with brachial plexus block (NB). </span><span>Wheth... <b><span>Background:</span></b><span> Distal radius fracture surgery is performed under general (GA) or regional anesthesia with brachial plexus block (NB). </span><span>Whether anesthesia type affects patient outcomes is unclear. </span><span>This study retrospectively compared patient satisfaction between GA and NB after surgery. </span><b><span>Methods: </span></b><span>This was a historical cohort study of 80 (34 GA and 46 NB) patients who underwent volar plate fixation of distal radius fractures. Propensity score analysis was used to generate a set of matched cases (NB) and controls (GA), yielding 14 matched patient-pairs. The simplified patient satisfaction scale was compared for primary outcomes. Secondary outcomes were anesthesia and surgery duration, hospital stay length, adverse events, postoperative analgesic requirement, and wrist range of motion (ROM) 2 weeks and 3 months postoperatively.</span><span> </span><b><span>Results:</span></b><span> After propensity score matching, patients in almost all cases in both groups were “Satisfied” (effect size: 0.1, p</span><span> </span><span>=</span><span> </span><span>0.572), indicating little significant difference. Significant differences in adverse events and postoperative analgesic use observed before matching disappeared after matching. Anesthesia duration and hospital stay length were significantly shorter in the NB group (effect size: </span><span>-</span><span>1.27 and </span><span>-</span><span>0.77, p</span><span> </span><span>=</span><span> </span><span>0.00074 and p</span><span> </span><span>=</span><span> </span><span>0.0388, respectively), as was surgery duration (effect size: </span><span>-</span><span>0.84, p</span><span> </span><span>=</span><span> </span><span>0.0122) after matching. Similar to before matching, wrist ROM significantly improved in the NB group (effect size: 1.11, p</span><span> </span><span>=</span><span> </span><span>0.0279) in the early postoperative period, but the difference disappeared at 3 months postoperatively.</span><span> </span><b><span>Conclusions:</span></b><span> Patient satisfaction between distal radius fracture surgery under GA and NB was similar. Nerve block could help shorten hospital stay length and surgery duration and improve postoperative functional recovery.</span> 展开更多
关键词 Ultrasound-Guided Brachial Plexus Block (Axillary Approach) General Anesthesia patient satisfaction Distal Radius Fracture
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The Patient Satisfaction Scale: Validation of a Portuguese Version in Women Receiving Obstetric Care
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作者 Maria Margarida Santana Fialho S im-Sim Maria Joao Pimenta Marques Claudia Alexandra Canaverde Saruga 《Journal of Health Science》 2014年第11期529-537,共9页
Satisfaction of the obstetric patient is an indicator taken in account in health reports. Previous studies point towards several dimensions. In order to better evaluate health care services, it is curtail to have Port... Satisfaction of the obstetric patient is an indicator taken in account in health reports. Previous studies point towards several dimensions. In order to better evaluate health care services, it is curtail to have Portuguese language tools of easy appliance. The aim of the study is to validate the PSS in Portuguese. This is a descriptive study using a convenience sample of ninety one mothers. Participants were primary healthcare clients with children aged of I or less. The analysis regarded sensitivity, reliability, as well as concurrent, discriminant, converging and factorial validity. After Promax rotation, three factors were extracted explaining 82.13% of the variance. Reliability analysis was observed by split-half method showing a Spearman-Brown correlation coefficient of 0.91. Cronbach's alpha of the Portuguese PSS total scale and subscales were satisfactory with coefficients between 0.829 and 0.941. Concurrent validity was supported by a continuous variable of support from nurses. Discriminant validity showed in women with a normal vaginal delivery, a higher satisfaction both globally and on the three dimensions. The properties observed at the PSS have shown to be satisfactory. PSS reveals itself as a valid measure of the obstetric client's satisfaction. 展开更多
关键词 NURSING obstetric care patient satisfaction instrument development measurement psychometrics.
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Better Glycaemic Outcome, Low Levels of Acute Severe Complications, and High Patient Satisfaction in Routine Practice in Type 1 Diabetes Treated with an Insulin Pump
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作者 H. J. Gjessing U. L. Jorgensen +3 位作者 C. C. Moller J. Pedersen E. Grodum K. Schousboe 《Journal of Diabetes Mellitus》 2014年第4期304-310,共7页
Treatment of patients with Type 1 diabetes with continuous subcutaneous insulin infusion (CSII) was re-introduced in Denmark in this millennium and initiated in the diabetes clinic, Fredericia Hospital, in 2005. The a... Treatment of patients with Type 1 diabetes with continuous subcutaneous insulin infusion (CSII) was re-introduced in Denmark in this millennium and initiated in the diabetes clinic, Fredericia Hospital, in 2005. The aim of the present study was to present yearly data of quality from 2005 to 2013 from a clinical database of patients treated with CSII in routine practice. Methods: A database was established in 2009-2010. Data from 2005 to 2009 are retrospective, data from 2009 to 2013 prospective. From 2009, patient satisfaction was measured by validated questionnaires. Results: By 31 December 2013, the database contained data from 143 active patients. HbA1C (median and range) decreased from 64 (40 - 126) mmol/mol (8.0 (5.8 - 13.7)%) (n = 104) to 60 (36 - 98) mmol/mol (7.6 (5.4 - 11.1)%) (n = 134) (p < 0.001) before and latest year on CSII. The improved glycaemic control was maintained each year until ≥5 years after initiation of CSII (p < 0.01). There was no change in weight. The number of attacks of severe hypoglycaemia was reduced from 60 attacks in 21 patients (n = 104) the year before CSII to only 5 attacks in 5 patients in 2013 (n = 134) (p < 0.01), corresponding to an incidence of 3.7 episodes per 100 patient years. Each year after initiation of CSII until ≥5 years, the number of episodes of severe hypoglycaemia was reduced (p < 0.01). Since 2005, nine episodes of ketoacidosis have been registered in eight patients corresponding to an incidence of 1.4 episodes per 100 patient years. Patient satisfaction was high one year after initiation of CSII (p < 0.01). Conclusion: Change of treatment to CSII is accompanied by an improvement in glycaemic control, very pronounced reduction in severe hypoglycaemia, low levels of diabetic ketoacidosis, and pronounced patient satisfaction. 展开更多
关键词 Type 1 Diabetes CSII Glycaemic Control HYPOGLYCAEMIA KETOACIDOSIS patient satisfaction
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Patient Satisfaction with Primary Health Care Services in Riyadh City, Saudi Arabia
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作者 Maram Alqahtani Mona Alanazi Salem Alsuwaidan 《International Journal of Clinical Medicine》 2023年第8期366-376,共9页
Patient satisfaction is a crucial measure of healthcare quality and plays a vital role in ensuring effective healthcare systems. This study aims to assess the level of patient satisfaction with primary healthcare serv... Patient satisfaction is a crucial measure of healthcare quality and plays a vital role in ensuring effective healthcare systems. This study aims to assess the level of patient satisfaction with primary healthcare services in Riyadh, Saudi Arabia, identify social factors affecting satisfaction, and determine the reasons behind dissatisfaction and how to improve satisfaction. The study employed a cross-sectional observational design and included a random sample of 400 patients from primary healthcare centers in Riyadh. Data were collected using an electronic questionnaire and analyzed using SPSS software. The study found that patients were generally satisfied with the primary healthcare services provided in Riyadh, with high levels of satisfaction reported for booking appointments, triage services, and emergency care. However, some aspects of the healthcare experience, such as long waiting times and the physical design of healthcare centers, need improvement. These findings can be used to inform the development of policies and interventions aimed at enhancing healthcare quality in Saudi Arabia. 展开更多
关键词 patient satisfaction Primary Healthcare Services PHC Healthcare Quality
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Patient Satisfaction after Elective Major Gynaecological Surgery in 2 Reference Hospitals in Yaounde: A Cross-Sectional Study
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作者 Christiane Nsahlai Ojong Samuel +5 位作者 Luchuo Engelbert Bain Elvis E. Tarkang Ombaku Kingsley Mapina M. Alice Gouané Mathias Foumane Pascal 《Open Journal of Obstetrics and Gynecology》 CAS 2022年第9期941-957,共17页
Introduction: Patient satisfaction is a quality-of-care measure and reveals patients’ appreciation of healthcare delivery. We sought to measure patient satisfaction following major gynaecological surgeries in 2 Unive... Introduction: Patient satisfaction is a quality-of-care measure and reveals patients’ appreciation of healthcare delivery. We sought to measure patient satisfaction following major gynaecological surgeries in 2 University Teaching Hospitals in Yaounde, Cameroon. Methods: This study was a cross-sectional, prospective study over 9 months (October 1st, 2018, to June 30th, 2019) at the Yaounde Gynaeco-Obstetric and Paediatric Hospital (YGOPH) and the Yaounde Central Hospital (YCH). By administering a modified Surgical Satisfaction Questionnaire (SSQ-8) via phone call 6 months after surgery, we appreciated and scored key aspects linked to patient satisfaction and obtained information on post-operative complications. Data were analysed using Microsoft Excel 18 and SPSS 21 setting significance at p Results: We recruited 72 patients aged 24 to 68 years. Our participants had a mean satisfaction score of 26 ± 7.854 (59.7% satisfied and 40.3% dissatisfied). All aspects tested on the SSQ-8 questionnaire influenced patient satisfaction. Patients who said they were satisfied with pain control after surgery (OR = 0.207 CI = 0.070 - 0.609, p = 0,003), and with surgical results in the SSQ-8 questionnaire (OR = 0.053, CI = 0.011 - 0.254, p < 0.001) achieved statistically significant post-operative satisfaction. Contrarily, patients who were dissatisfied with surgery results (OR = 132.000, CI = 15.256 - 114.131, p < 0.001) and those who developed complications (OR = 7.922, CI = 2.241 - 28.004, p < 0.001) were significantly dissatisfied with surgery. Additionally, 47.2% declared a poor post-operative current health status versus 52.8% who claimed a good post-operative current health status. Following multivariate analysis, satisfaction with the results of surgery (OR = 0.071, CI = 0.008 - 0.657, p = 0.020) and the occurrence of complications (OR = 7.284, CI = 1.146 - 46.273, p = 0.035) were the main determinants of patient satisfaction. Patient current health status evolved similarly to patient satisfaction and especially by satisfaction with time taken to resume work (OR = 0.039, CI = 0.004 - 0.398, p = 0.006) and pre-operative exercise routine (OR = 0.038, CI = 0.002 - 0.678, p-value = 0026). Conclusion: Patient satisfaction with elective gynaecological surgery is low and determined by post-operative experiences and the occurrence of complications. Also, patients self-reported current health status tends to evolve similarly to satisfaction following surgery. 展开更多
关键词 patient satisfaction Elective Gynaecological Surgery Yaounde
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Patient Satisfaction Related to Their Eye Health Examination at Lúrio University Clinic in Nampula, Mozambique during COVID-19
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作者 Ângela Bambamba Joel Bambamba +3 位作者 Silvia Escobar Gisela Ferreira Paulo Pires Elton Langa 《Open Journal of Ophthalmology》 2022年第1期22-33,共12页
Introduction: Patient satisfaction is defined as the extent of agreement between what a patient expects to receive from his or her health experience and the perception of the level of care he or she actually receive. ... Introduction: Patient satisfaction is defined as the extent of agreement between what a patient expects to receive from his or her health experience and the perception of the level of care he or she actually receive. With the COVID-19 pandemic, many practices have to adapt to provide health ensuring patients’ safety in first instance. Eye care procedures may be delayed during the pandemic, so eye safety is more important than ever, and it doesn’t only focus on the examination room, all the clinic compartments must be adjusted to ensure that no patient is infected by COVID-19 within the clinic. The aim of this study was to assess the satisfaction of patients who attended the Lúrio University Clinic for eye care during COVID-19. Material and Methods: This is a quantitative, descriptive and cross-sectional study conducted from December 30<sup>th</sup>, 2020 to April 30<sup>th</sup>, 2021. A systematic random sampling method was used to enrol 173 participants. Data were collected using an identification form and the patient satisfaction survey. Ethical clearance was obtained from the Lúrio University Bioethical Committee review board, and informed consent term was also received from the participants before data collection. Results: 173 participants (84 women, 48.6% and 89 men, 51.4%) completed the survey with the mean age of 31.14 and standard deviation of ±14.6 years. We found that 98.3% of the participants were satisfied (63.6% satisfied and 34.7% extremely satisfied) with the eye care provided in Lúrio University Clinic. Conclusion: Most of the patients were satisfied with the eye health examination provided in Lúrio University clinic, thus the directions for future research of the study are now opened. 展开更多
关键词 Eye Health Lúrio University Mozambique Nampula Optometry Clinic patient satisfaction
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Patient Satisfaction in Croatian Nationwide Mammography Screening Program
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作者 Brnic Zoran Kasnik Kristina +5 位作者 Kasnik Katarina Brnic Vedran Borojevic Nikola Ljubesic Luka Schmidt Sasa Krpan Tomislav 《International Journal of Clinical Medicine》 2017年第3期159-166,共8页
Mammographic screening programs are essential in timely detection and effective treatment of breast cancer. Since 2006, Croatia implemented a national MSP which asks for a regular biannual mammography for all women 50... Mammographic screening programs are essential in timely detection and effective treatment of breast cancer. Since 2006, Croatia implemented a national MSP which asks for a regular biannual mammography for all women 50 - 69 years of age. First-visit screening attendance in the country is estimated at 58.3% with the trend of gradually decreasing re-attendance rates. Since patient satisfaction with the screening procedure may influence subsequent adherence, this study aimed to assess patient satisfaction in order to predict and improve patient re-attendance rate, a first-time effort of such kind in Croatia. 201 random patients undergoing mammography screening procedure at four facilities in Croatia were asked to complete an anonymous questionnaire which specifically evaluated the following aspects of patient experience: patient attitude, facility surroundings, staff attitude and pre-examination information transfer, associated physical pain, psychological discomfort, and finally overall patient impressions and satisfaction. The majority of our examinees expressed high satisfaction with MSP and an intention to re-screen;patient attitude, facility environment and staff attitude were deemed overly positive, whereas the majority of patients estimated the physical and psychological pain associated tolerable. These results suggest that patient satisfaction is not a critical factor influencing future adherence rate in MSP, and other components of the program should be evaluated and improved. 展开更多
关键词 CROATIAN MAMMOGRAPHY Screening Program patient satisfaction
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Construction of an intelligent patient satisfaction assessment system and its application in emergency management
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作者 Yi-Bo Wu Jin-Yi Meng +3 位作者 Hong-Xue Chen Dong-Yun Li Shu-Xian Xu Tao Wang 《TMR Clinical Research》 2020年第1期30-30,31-35,共6页
Hospital emergency management work is of great importance which not only related to the life and health of the people but also related to social stability.It is necessary to construct and improve the patient satisfact... Hospital emergency management work is of great importance which not only related to the life and health of the people but also related to social stability.It is necessary to construct and improve the patient satisfaction assessment system so that doctors and patients can interact in a timely and effective manner,and the hospital can alert or respond promptly.This study constructs a closed-loop emergency management system consisting of patient-end,data center and decision-making-end,and apply the feedback information to hospital emergency management.In the preliminary applications,the system has a significant effect on the hospital emergency management mechanism.The researchers will improve the system in the follow-up study。 展开更多
关键词 Hospital Emergency Management patient satisfaction Feedback Mechanism
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Application of FTS Concept to Perioperative Nursing Intervention in Laparoscopic Adrenal Tumor Resection and Analysis of Patient Satisfaction
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作者 YOUNian HUANGXiaoqin 《外文科技期刊数据库(文摘版)医药卫生》 2022年第8期027-031,共5页
Objective: to analyze the effect of fast recovery surgery (FTS) concept in perioperative nursing intervention and patient satisfaction in laparoscopic adrenal tumor resection. Methods: according to the touch-ball meth... Objective: to analyze the effect of fast recovery surgery (FTS) concept in perioperative nursing intervention and patient satisfaction in laparoscopic adrenal tumor resection. Methods: according to the touch-ball method, 120 patients who underwent laparoscopic adrenal tumor resection in our hospital from April 2018 to June 2021 were divided into an observation group and a control group, with 60 cases in each group. The control group was given routine nursing intervention, while the observation group was combined with the FTS concept on the basis of routine nursing intervention. The clinical indicators, visual analogue scale (VAS) score, psychological state score, complication rate and nursing satisfaction were compared between the two groups. Results: the clinical indicators in the observation group were shorter than those in the control group (P<0.05);the VAS score in the observation group after nursing was lower than that in the control group (P<0.05);the psychological state score in the observation group after nursing was higher than that in the control group (P < 0.05);the incidence of complications in the observation group was lower than that in the control group (P < 0.05);the nursing satisfaction score in the observation group was higher than that in the control group (P < 0.05). Conclusion: the application of FTS concept in the perioperative period for patients undergoing laparoscopic adrenal tumor resection can speed up the patients recovery process, relieve the patients pain, reduce their psychological pressure, and at the same time reduce the risk of postoperative complications, and the patients nursing satisfaction is relatively high. It is recommended for clinical application. 展开更多
关键词 fast recovery surgery concept laparoscopic adrenal tumor resection perioperative period nursing intervention patient satisfaction
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The Role of Pain Comprehensive Intervention on Patient Satisfaction in the Centralized Care Mode After Knee Replacement
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作者 ZHANGYing 《外文科技期刊数据库(文摘版)医药卫生》 2022年第1期132-135,共4页
Objective: to evaluate the satisfaction of the cases of knee replacement. Methods: a total of 70 knee replacement cases participated in this study. The first case was admitted in May 2019, and the last case was admitt... Objective: to evaluate the satisfaction of the cases of knee replacement. Methods: a total of 70 knee replacement cases participated in this study. The first case was admitted in May 2019, and the last case was admitted in July 2019. All the subjects were divided into two groups, including 34 in group A and 36 in group B. In the centralized care mode, one group administered routine form care (Group B) and the other group performed a comprehensive pain intervention (Group A). The treatment efficacy and satisfaction, bad mood, pain, comfort, and quality of survival scores were compared between pre-and post-treatment 70 patients. Results: in the comparison of the treatment effect, the results in group A is significantly better than those in group B, with large differences (P <0.05). The comparison of nursing satisfaction data showed that group A was at a high level with a statistic of P <0.05. In Group A, the bad mood score and pain score were significantly lower than in group B, and the comfort score and quality of survival score were significantly higher than in group B, with P <0.05, showing significant differences between the data. Conclusion: in the centralized care mode, the comprehensive pain intervention for patients with knee replacement has a good treatment effect and high satisfaction. This method is very effective and worth application. 展开更多
关键词 centralized care comprehensive pain intervention patient satisfaction knee replacement
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Expectations and Level of Satisfaction of the Patient with Parkinson’s Disease Undergoing Deep Brain Stimulation Surgery at the National Institute of Neurology and Neurosurgery
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作者 Paola Bazán-Rodríguez Eduardo Ichikawa-Escamilla +4 位作者 Etienne Reséndiz-Henríquez Carlos E. Martínez-Cortés Amin Cervantes-Arriaga Mayela Rodríguez-Violante Lisette Bazán-Rodríguez 《Advances in Parkinson's Disease》 CAS 2024年第1期1-7,共7页
Background: Deep brain stimulation (DBS) is an established treatment for patients with advanced Parkinson’s disease (PD). Reports show continued patient satisfaction after surgery despite not maintaining clinical imp... Background: Deep brain stimulation (DBS) is an established treatment for patients with advanced Parkinson’s disease (PD). Reports show continued patient satisfaction after surgery despite not maintaining clinical improvement as measured by evolution scales. Objectives: The present study sought to explore expectations and level of satisfaction in patients after DBS surgery with a semi-structured questionnaire and subsequent correlation with functional scales, Quality of Life (QoL), and motor and non-motor symptoms. Methods: We performed descriptive statistics to represent demographic data, Wilcoxon rank tests to determine significant differences, and Spearman correlation between the applied scales. Results: We evaluated 20 patients with a history of DBS surgery. 45% were female, with a mean age of 55.7 ± 14.15 years, a mean disease duration of 13.42 ± 8.3 years, and a mean time after surgery of 3.18 ± 1.86 years. Patients reported surgery meeting expectations in 85.5% and continued satisfaction in 92%. These two variables showed a significant correlation. Conclusions: This sample of patients remained satisfied after DBS surgery, although we found no differences in motor and non-motor clinimetric scales. Further studies are needed to confirm the importance of assessing quality of life in patients with DBS. 展开更多
关键词 Parkinson’s Disease Quality of Life Deep Brain Stimulation patient satisfaction
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