With the increasing severity of urban traffic congestion and environmental pollution issues,Mobility-as-a-Service(MaaS)has garnered increasing attention as an emerging mode of transportation.Thus,how to motivate users...With the increasing severity of urban traffic congestion and environmental pollution issues,Mobility-as-a-Service(MaaS)has garnered increasing attention as an emerging mode of transportation.Thus,how to motivate users to participate in MaaS has become an important research issue.This study first classified the incentive policies into four aspects:financial incentive policy,non-financial incentive policy,information policy,and convenience policy.Then,through online questionnaires and field interviews,456 sets of data were collected in Beijing,and the data were analyzed by the structural equation model and latent class model.The results show that the four incentive policies are positively correlated with users'participation in MaaS,among which financial incentive policy and information policy have the greatest impact,that is,they can better encourage users by increasing direct financial subsidies and broadening the information about MaaS.In addition,Latent Class Analysis was performed to class different users and it was found that the personal characteristics of users had some influence on willingness to participate in MaaS.Therefore,incentive policies should be designed to consider the needs and characteristics of different user groups to improve their willingness to participate in MaaS.The results can provide theoretical suggestions for the government to promote the widespread application of MaaS in urban transportation.展开更多
Mobility-as-a-Service(MaaS)has emerged as a promising concept in the mobility landscape.Researchers are increasingly interested in understanding this digital service's potential acceptance and uptake.Despite this ...Mobility-as-a-Service(MaaS)has emerged as a promising concept in the mobility landscape.Researchers are increasingly interested in understanding this digital service's potential acceptance and uptake.Despite this interest,the extant literature lacks a comprehensive overview of various factors that play a role in its acceptance by target users.In this study,we aim to establish a current state of the art of MaaS user acceptance to inform practice in the effective design of related services,and to support the scientific community by offering future directions for their research.To achieve this,we performed a Systematic Literature Review(SLR)of relevant empirical studies and analyzed the factors considered significant in MaaS acceptance by target users.Our in-depth analyses of these works resulted in several factors,which we grouped into three categories:traveler and trip characteristics,service and technology characteristics,and urban environment characteristics.Certain factors,such as age,trip frequency,MaaS bundle price,and transportation facility,were found to be consistent in their influence on MaaS acceptance.However,empirical works conflict regarding the influence of a number of factors,such as income and public transport card ownership.This study serves as a comprehensive source of the factors investigated in the literature to the moment and a basis for future research to improve our understanding of factors that require further investigation.展开更多
基金sponsored by The National Natural Science Foundation of China(Grant No.71971020).
文摘With the increasing severity of urban traffic congestion and environmental pollution issues,Mobility-as-a-Service(MaaS)has garnered increasing attention as an emerging mode of transportation.Thus,how to motivate users to participate in MaaS has become an important research issue.This study first classified the incentive policies into four aspects:financial incentive policy,non-financial incentive policy,information policy,and convenience policy.Then,through online questionnaires and field interviews,456 sets of data were collected in Beijing,and the data were analyzed by the structural equation model and latent class model.The results show that the four incentive policies are positively correlated with users'participation in MaaS,among which financial incentive policy and information policy have the greatest impact,that is,they can better encourage users by increasing direct financial subsidies and broadening the information about MaaS.In addition,Latent Class Analysis was performed to class different users and it was found that the personal characteristics of users had some influence on willingness to participate in MaaS.Therefore,incentive policies should be designed to consider the needs and characteristics of different user groups to improve their willingness to participate in MaaS.The results can provide theoretical suggestions for the government to promote the widespread application of MaaS in urban transportation.
文摘Mobility-as-a-Service(MaaS)has emerged as a promising concept in the mobility landscape.Researchers are increasingly interested in understanding this digital service's potential acceptance and uptake.Despite this interest,the extant literature lacks a comprehensive overview of various factors that play a role in its acceptance by target users.In this study,we aim to establish a current state of the art of MaaS user acceptance to inform practice in the effective design of related services,and to support the scientific community by offering future directions for their research.To achieve this,we performed a Systematic Literature Review(SLR)of relevant empirical studies and analyzed the factors considered significant in MaaS acceptance by target users.Our in-depth analyses of these works resulted in several factors,which we grouped into three categories:traveler and trip characteristics,service and technology characteristics,and urban environment characteristics.Certain factors,such as age,trip frequency,MaaS bundle price,and transportation facility,were found to be consistent in their influence on MaaS acceptance.However,empirical works conflict regarding the influence of a number of factors,such as income and public transport card ownership.This study serves as a comprehensive source of the factors investigated in the literature to the moment and a basis for future research to improve our understanding of factors that require further investigation.
