In the paper the author tries to analyze the cultural differences behind the different communication styles between the Chinese students and the Saudi ones who study in the United States. The author thinks that the di...In the paper the author tries to analyze the cultural differences behind the different communication styles between the Chinese students and the Saudi ones who study in the United States. The author thinks that the different religions make the big difference.展开更多
The application of artificial intelligence(AI)in customer service becomes ubiquitous.In response to the advocacy in the“2021 Coordinated Plan on Artificial Intelligence”,it is crucial to understand how to leverage A...The application of artificial intelligence(AI)in customer service becomes ubiquitous.In response to the advocacy in the“2021 Coordinated Plan on Artificial Intelligence”,it is crucial to understand how to leverage AI customer service chatbots for societal welfare.Across two scenario studies and one lab experiment,this research investigates the impact of AI chatbots’communication styles on consumers’subsequent prosocial intentions irrelevant to the AI-human interaction contents.The combined evidence suggests that consumers exhibit higher prosocial intentions after interacting with social-oriented(vs.task-oriented)AI chatbots.The findings reveal the chain-mediating roles of social presence and empathy.Moreover,the current research investigates the boundary effect of consumers’goal focus(process focus vs.outcome focus),and shows that AI chatbots’communication styles have stronger impact on prosocial intentions for customers with outcome focus.These results revealed the important externality of the AI application in marketplace and provide a novel perspective for companies to implement the corporate social responsibility(CSR)strategy.展开更多
Acquaintance with learners' cultural frame of reference can help second language teachers adjust and extend patterns of communication and create the optimal classroom conditions for acquisition of target language....Acquaintance with learners' cultural frame of reference can help second language teachers adjust and extend patterns of communication and create the optimal classroom conditions for acquisition of target language. This paper concentrates on reviewing diverse motivational, cognitive, and communicative styles; exploring their respective common patterns that arc grounded in the Chinese cultural and social and educational context; and examining the implications these three important components have for oral English teachers to work out ways to promote communication.展开更多
文摘In the paper the author tries to analyze the cultural differences behind the different communication styles between the Chinese students and the Saudi ones who study in the United States. The author thinks that the different religions make the big difference.
基金supported in part by the National Natural Science Foundation of China(NSFC),under Grants Nos.72301034 and 72272016Fundamental Research Funds for the Central Universities under Grant No.2025ZZ048.
文摘The application of artificial intelligence(AI)in customer service becomes ubiquitous.In response to the advocacy in the“2021 Coordinated Plan on Artificial Intelligence”,it is crucial to understand how to leverage AI customer service chatbots for societal welfare.Across two scenario studies and one lab experiment,this research investigates the impact of AI chatbots’communication styles on consumers’subsequent prosocial intentions irrelevant to the AI-human interaction contents.The combined evidence suggests that consumers exhibit higher prosocial intentions after interacting with social-oriented(vs.task-oriented)AI chatbots.The findings reveal the chain-mediating roles of social presence and empathy.Moreover,the current research investigates the boundary effect of consumers’goal focus(process focus vs.outcome focus),and shows that AI chatbots’communication styles have stronger impact on prosocial intentions for customers with outcome focus.These results revealed the important externality of the AI application in marketplace and provide a novel perspective for companies to implement the corporate social responsibility(CSR)strategy.
文摘Acquaintance with learners' cultural frame of reference can help second language teachers adjust and extend patterns of communication and create the optimal classroom conditions for acquisition of target language. This paper concentrates on reviewing diverse motivational, cognitive, and communicative styles; exploring their respective common patterns that arc grounded in the Chinese cultural and social and educational context; and examining the implications these three important components have for oral English teachers to work out ways to promote communication.
