The optimal allocation of foreign resources requires a minimum level of domestic development,including financial development to benefit from the potential benefits of foreign direct investment.This study discusses the...The optimal allocation of foreign resources requires a minimum level of domestic development,including financial development to benefit from the potential benefits of foreign direct investment.This study discusses the mediating role of financial development in the effect of foreign direct investment on economic growth and establishes the banking sector threshold for the 18 least developed African countries over the period 2000 to 2020.We used the generalized method of moments(GMM)and the threshold regression(TR)as part of the dynamic panel data model.The results show the non-significant contribution of foreign direct investment and the banking sector to economic growth.After interaction,the effect of foreign direct investment becomes positive but not significant.However,the coefficient of the interaction variable is significantly negative.This implies that the financial system is unable to allocate foreign resources efficiently.For this reason,this paper resorted to applying the threshold regression to determine the minimum threshold of the banking sector and established a threshold of 74.58%.It therefore becomes necessary for the 18 least developed African countries to develop the financial system in order to get full benefits of foreign direct investment.展开更多
With the advancement of globalization,South Korea has become a key destination for international students.However,these students often face challenges in adapting to daily life,particularly when using mobile banking a...With the advancement of globalization,South Korea has become a key destination for international students.However,these students often face challenges in adapting to daily life,particularly when using mobile banking applications,due to insufficient language support,cultural differences,and complex operational procedures.This study focuses on Chinese international students and analyzes the UI/UX design of mobile banking applications offered by Kookmin Bank and Hana Bank.Through literature reviews and surveys,the study identifies limitations in language adaptability,functionality layout,user interaction,and cultural adaptation,proposing concrete design improvements.The findings indicate that optimizing UI/UX design can significantly enhance international students’user experience and strengthen the global competitiveness of South Korean mobile banking services.This research provides reference material for designing for multicultural user groups and aims to promote research and practice in cross-cultural UI/UX design.展开更多
This study aims to explore the relationship between the driving factors,implementation measures,and effects of financial management digital transformation in the banking industry in Jinan,Shandong Province,China.Faced...This study aims to explore the relationship between the driving factors,implementation measures,and effects of financial management digital transformation in the banking industry in Jinan,Shandong Province,China.Faced with intense competition driven by advancements in financial technology,evolving customer demands,and policy support,digital transformation has become a critical strategy for enhancing operational efficiency and market competitiveness.Leveraging the researcher's extensive professional experience and employing scientific research methods and tools,the study conducted an online survey across multiple banking institutions in Jinan,collecting 305 valid responses from senior management,financial department heads,IT personnel,middle management,and financial and audit staff.The questionnaire was designed around key dimensions of financial management digital transformation,including driving factors,implementation measures,and effect evaluation,covering variables such as technology adoption,process optimization,employee training,data security,and organizational adjustments.Quantitative analysis methods,including reliability analysis,validity analysis,descriptive analysis,regression analysis,and chi-square independence tests,were used to ensure data quality and uncover inherent patterns.The findings reveal significant relationships between driving factors(e.g.,financial technology advancements,market demand,and policy support)and transformation effects(e.g.,operational efficiency,resource allocation,and customer experience),with notable differences in implementation outcomes across different types of banks.Based on these insights,the study provides strategic recommendations for optimizing digital transformation in Jinan's banking industry,aiming to enhance operational efficiency,improve financial service quality,and support sustainable industry development.展开更多
This paper studies banking efficiency from a Kuwaiti banking sector perspective. This will be accomplished by comparing and analysing the efficiency of Kuwaiti banking operations before and after the International Fin...This paper studies banking efficiency from a Kuwaiti banking sector perspective. This will be accomplished by comparing and analysing the efficiency of Kuwaiti banking operations before and after the International Financial Crisis. Traditional and Islamic banks will be taken into consideration. The overall goal of this inquiry is to determine whether the efficiency of Kuwaiti banks has improved and why. Internal and external influences on Kuwaiti banking efficiency will be examined as well. Methods of work performed by bank managers and policy makers in Kuwait contributing to banking operations efficiency will be considered as well.展开更多
Open banking is an emerging business model that is representative of FinTech.To explore whether inclusive FinTech can improve bank performance and identify the underlying mechanisms by which this occurs,we investigate...Open banking is an emerging business model that is representative of FinTech.To explore whether inclusive FinTech can improve bank performance and identify the underlying mechanisms by which this occurs,we investigate a sample of Chinese commercial banks involved in open banking during 2011-2020.The results show that inclusive FinTech can improve bank performance by improving the bank’s lending rate and liability structure,and that this positive effect is more pronounced in national and rural banks.The results indicate that inclusive FinTech has the greatest impact among banks serving the largest population and those who are excluded from the traditional financial system,and that financial inclusion does not detract from bank performance.However,the results do not provide evidence that inclusive FinTech improves bank performance by reducing risk-taking,suggesting a greater need for inclusive FinTech to focus on risk management.This study adds empirical evidence regarding the role of inclusive FinTech in banks.To promote inclusive FinTech and bank performance,developing economies like China should strengthen digital financial innovations,focus on risk management,and promote cooperation under the open finance framework.展开更多
The relationship between credit expansion and banking crises is complex and cannot be fully explained by total credit alone.A systematic analysis of the relationship between the amount and structure of total credit an...The relationship between credit expansion and banking crises is complex and cannot be fully explained by total credit alone.A systematic analysis of the relationship between the amount and structure of total credit and banking crises is important for an objective prediction of the influence of potential financial risks.This paper,drawing on data from 15 selected countries,delves into the power of credit indicators in the early warning of banking crises from the perspectives of industrial structure,sector structure,and term structure of credit.Various machine learning methods were used,including Logistic Regression,Random Forest,Decision Tree,Support Vector Machine(SVM),Bagging,and Boosting models.The empirical findings indicate that credit expansion plays a crucial role in triggering banking crises.However,total credit is better suited for the early warning of short-term banking crises,whereas credit structure is more useful for the early warning of long-term banking crises.Moreover,in an early warning system,identifying key early warning indicators is more meaningful than merely increasing the number of indicators.Machine learning can somewhat enhance the early warning power,but it may not always be robust.Therefore,more attention should be paid to potential systemic banking crises resulting from an imbalance in credit structure while regulating the total credit threshold.展开更多
Introduction: The COVID-19 pandemic has affected all professional sectors to varying degrees. It has forced companies to restructure, initiate and promote telework. The aim was to study the impacts of COVID-19 lockdow...Introduction: The COVID-19 pandemic has affected all professional sectors to varying degrees. It has forced companies to restructure, initiate and promote telework. The aim was to study the impacts of COVID-19 lockdown on banking activities in Conakry. Materials and Methods: This was a descriptive cross-sectional study over seven months (from November 25, 2020 to June 27, 2021) and multicentric. It included thirteen of the eighteen banks of the main city of the capital Conakry (Kaloum). We analysed socio-demographic data and occupational characteristics. We paid particular attention to banking activities and medical datas. Results: During our study period, 875 workers met to our criteria, one third of whom were men. The average age was 37.93 ± 9.39 years [22 - 71]. Financial accounters were the most represented and average seniority at the job was 5.35 years. The work schedule was reduced during lockdown but an telework increased (29.8%). On the medical datas, the prevalence of COVID-19 was 20.7%;the lethality rate was 0.6% and the absentee rate 15.6%. The COVID-19 lockdown has deeply impacted the banking activities in Conakry particularly the productivity by a significant decrease in net banking income. Conclusion: Despite the continuity of activities during this pandemic, banks have experienced a reduction in their productivity resulting in a significant decrease in net banking income. These impacts of COVID-19 on the banking sector reflect its impact on the national economy.展开更多
This study explores the role of financial support in the digital transformation of Chinese A-share-listed companies from 2001 to 2020.By utilizing the moderating effect model and threshold regression model,this study ...This study explores the role of financial support in the digital transformation of Chinese A-share-listed companies from 2001 to 2020.By utilizing the moderating effect model and threshold regression model,this study finds the following results:(1)Digital transformation positively impacts innovation,and the support of banking and capital markets further strengthens this impact.(2)With the development of banking and capital markets,the impact of digital transformation on innovation changes from negative to positive,which is also reflected in the subsamples of Eastern companies,small and medium-sized companies(SMEs),and non-SMEs.(3)The study reveals that only the capital market in the non-Eastern region has no threshold,and capital market support is effective only for non-SMEs when it reaches a higher level.These findings have important implications for policymakers in promoting digital transformation through financial support and help companies understand how to use financial support to improve competitiveness.展开更多
The COVID-19 pandemic caused an outbreak on the global productive chains,transforming companies and society in general.Governments adopted anticyclical policies such as basic interest rates reduction as response.Brazi...The COVID-19 pandemic caused an outbreak on the global productive chains,transforming companies and society in general.Governments adopted anticyclical policies such as basic interest rates reduction as response.Brazil basic interest rate is denominated Selic.The application of these policies requires the protagonist of bank’s financial intermediation.This study aims to verify two events-under the perspective of the efficient markets’theory.The first is the communication of the first death by COVID-19-and the subsequent,Selic rate reduction to 2%p.a.-and its effects on bank’s shares prices.The hypotheses presented are:H1-The announcement of the first death by COVID-19 negatively impacts the banks’shares returns and H2-The announcement of the Selic interest rate-during the COVID-19-positively impacts the return of the banks’shares.We adopt event study methodology in a final sample of nine and 15 banks to Events 1 and 2 respectively.The results confirm H1 as well as the semi-strong informational efficiency market.H2 is not confirmed.Results confirm the non-effectiveness of the anticyclical policy of basic interest rate reduction.This contributes to the discussion about the impacts of COVID-19 and the efficacy of anticyclical policies.展开更多
In the view of the international organization of standardization,the introduction of ISO standards is typical of quality management systems oriented towards strengthening the efficiency of enterprises.Business banks a...In the view of the international organization of standardization,the introduction of ISO standards is typical of quality management systems oriented towards strengthening the efficiency of enterprises.Business banks are not excluded from this requirement.The current study aims to evaluate the effect of ISO certification on the technical performance of WAEMU banks.Using BCEAO data(2020),the DEA model and Tobit estimates show that ISO certification has no effect on the efficiency scores of the banks in the sample.It is therefore appropriate for these banks to work on improving their business climate.展开更多
Customer attrition in the banking industry occurs when consumers quit using the goods and services offered by the bank for some time and,after that,end their connection with the bank.Therefore,customer retention is es...Customer attrition in the banking industry occurs when consumers quit using the goods and services offered by the bank for some time and,after that,end their connection with the bank.Therefore,customer retention is essential in today’s extremely competitive banking market.Additionally,having a solid customer base helps attract new consumers by fostering confidence and a referral from a current clientele.These factors make reducing client attrition a crucial step that banks must pursue.In our research,we aim to examine bank data and forecast which users will most likely discontinue using the bank’s services and become paying customers.We use various machine learning algorithms to analyze the data and show comparative analysis on different evaluation metrics.In addition,we developed a Data Visualization RShiny app for data science and management regarding customer churn analysis.Analyzing this data will help the bank indicate the trend and then try to retain customers on the verge of attrition.展开更多
The enduring impact of the COVID-19 crisis on the financial sector is undeniable,persisting far beyond the eventual waning of the pandemic.This research examines central bank interventions during the pandemic,using a ...The enduring impact of the COVID-19 crisis on the financial sector is undeniable,persisting far beyond the eventual waning of the pandemic.This research examines central bank interventions during the pandemic,using a quantitative event study approach over a five-day window to analyse the impact of 188 monetary policy announcements on banking stocks in China,the U.S.,and Europe.Our results demonstrate how monetary policy announcements targeting different economic mechanisms have produced a diverse market reaction throughout the COVID-19 pandemic.Namely,cuts in interest rates and the maintenance of a low interest rate environment by the Federal Reserve resulted in negative abnormal returns in the U.S.A.,while short-term announcements surrounding intra-day credit and liquidity provisions boosted banking sector stock prices.In Europe,a muted reaction by the banking sector was observed,with negative abnormal returns observed in response to the ECB’s 2% inflation objectives.Finally,banking stocks in China responded strongly and positively to foreign currency and exchange-related announcements by the People’s Bank of China.The results and insights from this analysis can thus inform preparations made by policymakers,governments,and financial market stakeholders in the event of future waves of COVID-19,or further extreme societal disruptions.展开更多
There is fierce global competition within the banking industry.Therefore,banks endeavor to grow and strive to increase their market share.We analyzed the effect of developing innovative channels of presenting bank ser...There is fierce global competition within the banking industry.Therefore,banks endeavor to grow and strive to increase their market share.We analyzed the effect of developing innovative channels of presenting bank services on banks’market share.The statistical population of this research was Shahr bank’s central headquarter and its branches in Tehran,Iran.We developed questionnaires for gathering the data.The validity and reliability of the scales were tested by EFA,CFA,experts’opinion,and Cronbach’s alpha.We used linear regression to assess the impact of innovative channels,including internet banking,automatic teller machines(ATMs),mobile banking,telephone banking(TB),and point of sales(POS)on banks’market share.The results indicated that some of these channels,including internet banking,POS,and TB,positively affect a bank’s market share.The effect of two other platforms,including mobile banking and ATM development,on banks’market share was rejected.The findings of this study expand our understanding of how bank managers can improve their market share by developing innovative e-banking channels.展开更多
This paper investigates optimal decisions for private banking development in China under two innovative organizational structures—the big retail mode(BRM)and the independent development mode(IDM).Under the BRM,the re...This paper investigates optimal decisions for private banking development in China under two innovative organizational structures—the big retail mode(BRM)and the independent development mode(IDM).Under the BRM,the retail and private banking divisions form a cooperative relationship wherein the former transfers highnet-worth customers to the latter.In addition,retail banking receives a share of private banking revenues.We investigate the optimal revenue-sharing ratio between the two divisions and the optimal effort by private banking to serve transferred customers within the cooperative relationship.The analytical results show that as the private banking division becomes more developed,the optimal revenue-sharing ratio decreases,and the private banking division’s optimal effort to serve transferred customers decreases because it puts more effort into acquiring new customers.Under the IDM,the two divisions form a competitive relationship since they compete to acquire customers independently.We investigate customer acquisition efforts in this interdivisional competition.Optimal customer acquisition efforts by both divisions increase in potential assets and rates of return.This paper contributes to the literature by(1)analyzing financial innovation by private banks from an organizational perspective;(2)providing an economic analysis for private banking development in China.展开更多
This research investigates a broad range of possible factors affecting the adoption of new technology in the banking industry using adaptive LASSO and a standard logit model.The research integrated the adoption of the...This research investigates a broad range of possible factors affecting the adoption of new technology in the banking industry using adaptive LASSO and a standard logit model.The research integrated the adoption of the innovation framework and the technology acceptance theory to develop a conceptual framework for the analysis.Primary data was collected from 400 bank customers in North Cyprus.Risk perception and other customerspecific factors such as perceived risk index and negative attitude toward new technologies index were formulated for the proposed conceptual model.The findings indicated that individuals with a negative attitude toward new technology are least likely to adopt internet banking.In addition,the logit model suggested that age,education level,and general(innate)innovativeness significantly impact the adoption of internet banking.However,gender,income,occupation,perceived risk,familiarity with the internet,and social inclusion have no significant impact on internet banking adoption in North Cyprus.展开更多
After the 2001 economic crisis, the banking sector restructuring program （BSRP） has been designed for the establishment of a stronger financial framework and the improvement of competition in the Turkish banking sec...After the 2001 economic crisis, the banking sector restructuring program （BSRP） has been designed for the establishment of a stronger financial framework and the improvement of competition in the Turkish banking sector. The program constitutes the policies for solving specific problems such as the mismanaged assets of some banks and the recovery of regulating and supervising of the sector. This study aims to analyze the efficiency and productivity changes in the Turkish banking sector during 2002-2009. During this period the Banking Sector Restructuring Program has been applied. The data envolepment analysis （DEA） is conducted for the efficiency measurement under the production and intermediation approaches and it is observed that the efficiency of banks increased for both approaches. The mean efficiency values for the intermediation approach are higher than the values for the production approach, indicating a better functioning in financial intermediation as compared to their operational performance. The Malmquist index based on the intermediation approach is calculated to determine the productivity of the banking sector. It is observed that the productivity of banks increased during the period and the increase resulted mainly from investments in technology.展开更多
Banks have moved towards technology-based customer services such as mobile banking （m-banking）; as an alternative to traditional inter-personal services. However, M-banking still faces resistance that may hamper cus...Banks have moved towards technology-based customer services such as mobile banking （m-banking）; as an alternative to traditional inter-personal services. However, M-banking still faces resistance that may hamper customers＇ adoption in Egypt. Following a mixed method approach, this study involves two main phases. First, a quantitative Consumer survey is conducted in the form of 350 structured questionnaires to identify the main barriers towards m-banking. Then, decision makers in 5 different public and private banks are interviewed in order to find similarities and difference, and identify service providers＇ roles regarding these barricrs. Questionnaire data was statistically analysed using independent T-Test, Chi-squares, frequencies and cross tabulations, while interview data was interpretively analysed. Results enabled the researchers to identify the risk, usage, and tradition as the most m-banking barriers that discourage m-banking adoption in Egypt as seen by the two main players.展开更多
文摘The optimal allocation of foreign resources requires a minimum level of domestic development,including financial development to benefit from the potential benefits of foreign direct investment.This study discusses the mediating role of financial development in the effect of foreign direct investment on economic growth and establishes the banking sector threshold for the 18 least developed African countries over the period 2000 to 2020.We used the generalized method of moments(GMM)and the threshold regression(TR)as part of the dynamic panel data model.The results show the non-significant contribution of foreign direct investment and the banking sector to economic growth.After interaction,the effect of foreign direct investment becomes positive but not significant.However,the coefficient of the interaction variable is significantly negative.This implies that the financial system is unable to allocate foreign resources efficiently.For this reason,this paper resorted to applying the threshold regression to determine the minimum threshold of the banking sector and established a threshold of 74.58%.It therefore becomes necessary for the 18 least developed African countries to develop the financial system in order to get full benefits of foreign direct investment.
文摘With the advancement of globalization,South Korea has become a key destination for international students.However,these students often face challenges in adapting to daily life,particularly when using mobile banking applications,due to insufficient language support,cultural differences,and complex operational procedures.This study focuses on Chinese international students and analyzes the UI/UX design of mobile banking applications offered by Kookmin Bank and Hana Bank.Through literature reviews and surveys,the study identifies limitations in language adaptability,functionality layout,user interaction,and cultural adaptation,proposing concrete design improvements.The findings indicate that optimizing UI/UX design can significantly enhance international students’user experience and strengthen the global competitiveness of South Korean mobile banking services.This research provides reference material for designing for multicultural user groups and aims to promote research and practice in cross-cultural UI/UX design.
文摘This study aims to explore the relationship between the driving factors,implementation measures,and effects of financial management digital transformation in the banking industry in Jinan,Shandong Province,China.Faced with intense competition driven by advancements in financial technology,evolving customer demands,and policy support,digital transformation has become a critical strategy for enhancing operational efficiency and market competitiveness.Leveraging the researcher's extensive professional experience and employing scientific research methods and tools,the study conducted an online survey across multiple banking institutions in Jinan,collecting 305 valid responses from senior management,financial department heads,IT personnel,middle management,and financial and audit staff.The questionnaire was designed around key dimensions of financial management digital transformation,including driving factors,implementation measures,and effect evaluation,covering variables such as technology adoption,process optimization,employee training,data security,and organizational adjustments.Quantitative analysis methods,including reliability analysis,validity analysis,descriptive analysis,regression analysis,and chi-square independence tests,were used to ensure data quality and uncover inherent patterns.The findings reveal significant relationships between driving factors(e.g.,financial technology advancements,market demand,and policy support)and transformation effects(e.g.,operational efficiency,resource allocation,and customer experience),with notable differences in implementation outcomes across different types of banks.Based on these insights,the study provides strategic recommendations for optimizing digital transformation in Jinan's banking industry,aiming to enhance operational efficiency,improve financial service quality,and support sustainable industry development.
文摘This paper studies banking efficiency from a Kuwaiti banking sector perspective. This will be accomplished by comparing and analysing the efficiency of Kuwaiti banking operations before and after the International Financial Crisis. Traditional and Islamic banks will be taken into consideration. The overall goal of this inquiry is to determine whether the efficiency of Kuwaiti banks has improved and why. Internal and external influences on Kuwaiti banking efficiency will be examined as well. Methods of work performed by bank managers and policy makers in Kuwait contributing to banking operations efficiency will be considered as well.
基金supported by the Key Program of the National Natural Science Foundation of China(No.72432005)the Major Program of the National Natural Science Foundation of China(No.71991474)+3 种基金the Key Program of ShenzhenSoft Science(RKX20220808093601004)the 2035 Plan of Social Science Foundation of Shenzhen University(No.ZYZD2302)the National Natural Science Foundation of China(No.72371079)the Young Teachers Research Start-up Fund of Shenzhen University(RC20240283).
文摘Open banking is an emerging business model that is representative of FinTech.To explore whether inclusive FinTech can improve bank performance and identify the underlying mechanisms by which this occurs,we investigate a sample of Chinese commercial banks involved in open banking during 2011-2020.The results show that inclusive FinTech can improve bank performance by improving the bank’s lending rate and liability structure,and that this positive effect is more pronounced in national and rural banks.The results indicate that inclusive FinTech has the greatest impact among banks serving the largest population and those who are excluded from the traditional financial system,and that financial inclusion does not detract from bank performance.However,the results do not provide evidence that inclusive FinTech improves bank performance by reducing risk-taking,suggesting a greater need for inclusive FinTech to focus on risk management.This study adds empirical evidence regarding the role of inclusive FinTech in banks.To promote inclusive FinTech and bank performance,developing economies like China should strengthen digital financial innovations,focus on risk management,and promote cooperation under the open finance framework.
基金funded by the Chongqing Social Sciences Planning Project (2023NDQN22)the Social Sciences and Philosophy Project of the Chongqing Municipal Education Commission (23SKGH097)the Youth Program of Science and Technology Research of Chongqing Municipal Education Commission (KJQN202300545)。
文摘The relationship between credit expansion and banking crises is complex and cannot be fully explained by total credit alone.A systematic analysis of the relationship between the amount and structure of total credit and banking crises is important for an objective prediction of the influence of potential financial risks.This paper,drawing on data from 15 selected countries,delves into the power of credit indicators in the early warning of banking crises from the perspectives of industrial structure,sector structure,and term structure of credit.Various machine learning methods were used,including Logistic Regression,Random Forest,Decision Tree,Support Vector Machine(SVM),Bagging,and Boosting models.The empirical findings indicate that credit expansion plays a crucial role in triggering banking crises.However,total credit is better suited for the early warning of short-term banking crises,whereas credit structure is more useful for the early warning of long-term banking crises.Moreover,in an early warning system,identifying key early warning indicators is more meaningful than merely increasing the number of indicators.Machine learning can somewhat enhance the early warning power,but it may not always be robust.Therefore,more attention should be paid to potential systemic banking crises resulting from an imbalance in credit structure while regulating the total credit threshold.
文摘Introduction: The COVID-19 pandemic has affected all professional sectors to varying degrees. It has forced companies to restructure, initiate and promote telework. The aim was to study the impacts of COVID-19 lockdown on banking activities in Conakry. Materials and Methods: This was a descriptive cross-sectional study over seven months (from November 25, 2020 to June 27, 2021) and multicentric. It included thirteen of the eighteen banks of the main city of the capital Conakry (Kaloum). We analysed socio-demographic data and occupational characteristics. We paid particular attention to banking activities and medical datas. Results: During our study period, 875 workers met to our criteria, one third of whom were men. The average age was 37.93 ± 9.39 years [22 - 71]. Financial accounters were the most represented and average seniority at the job was 5.35 years. The work schedule was reduced during lockdown but an telework increased (29.8%). On the medical datas, the prevalence of COVID-19 was 20.7%;the lethality rate was 0.6% and the absentee rate 15.6%. The COVID-19 lockdown has deeply impacted the banking activities in Conakry particularly the productivity by a significant decrease in net banking income. Conclusion: Despite the continuity of activities during this pandemic, banks have experienced a reduction in their productivity resulting in a significant decrease in net banking income. These impacts of COVID-19 on the banking sector reflect its impact on the national economy.
基金the funding support from Research on Confidential Computing and Data Governance of China Financial Technology(2021XWK03)Research on the Road of Chinese Open Cooperation and High Quality Economic Development(2022CXTD04)+1 种基金Research on the Impact of Information Disclosure Quality on Corporate Financing Constraints from the Perspective of Digital transformation(2023CX012)supported financially by the China Scholarship Council(No.202306170119).
文摘This study explores the role of financial support in the digital transformation of Chinese A-share-listed companies from 2001 to 2020.By utilizing the moderating effect model and threshold regression model,this study finds the following results:(1)Digital transformation positively impacts innovation,and the support of banking and capital markets further strengthens this impact.(2)With the development of banking and capital markets,the impact of digital transformation on innovation changes from negative to positive,which is also reflected in the subsamples of Eastern companies,small and medium-sized companies(SMEs),and non-SMEs.(3)The study reveals that only the capital market in the non-Eastern region has no threshold,and capital market support is effective only for non-SMEs when it reaches a higher level.These findings have important implications for policymakers in promoting digital transformation through financial support and help companies understand how to use financial support to improve competitiveness.
文摘The COVID-19 pandemic caused an outbreak on the global productive chains,transforming companies and society in general.Governments adopted anticyclical policies such as basic interest rates reduction as response.Brazil basic interest rate is denominated Selic.The application of these policies requires the protagonist of bank’s financial intermediation.This study aims to verify two events-under the perspective of the efficient markets’theory.The first is the communication of the first death by COVID-19-and the subsequent,Selic rate reduction to 2%p.a.-and its effects on bank’s shares prices.The hypotheses presented are:H1-The announcement of the first death by COVID-19 negatively impacts the banks’shares returns and H2-The announcement of the Selic interest rate-during the COVID-19-positively impacts the return of the banks’shares.We adopt event study methodology in a final sample of nine and 15 banks to Events 1 and 2 respectively.The results confirm H1 as well as the semi-strong informational efficiency market.H2 is not confirmed.Results confirm the non-effectiveness of the anticyclical policy of basic interest rate reduction.This contributes to the discussion about the impacts of COVID-19 and the efficacy of anticyclical policies.
文摘In the view of the international organization of standardization,the introduction of ISO standards is typical of quality management systems oriented towards strengthening the efficiency of enterprises.Business banks are not excluded from this requirement.The current study aims to evaluate the effect of ISO certification on the technical performance of WAEMU banks.Using BCEAO data(2020),the DEA model and Tobit estimates show that ISO certification has no effect on the efficiency scores of the banks in the sample.It is therefore appropriate for these banks to work on improving their business climate.
文摘Customer attrition in the banking industry occurs when consumers quit using the goods and services offered by the bank for some time and,after that,end their connection with the bank.Therefore,customer retention is essential in today’s extremely competitive banking market.Additionally,having a solid customer base helps attract new consumers by fostering confidence and a referral from a current clientele.These factors make reducing client attrition a crucial step that banks must pursue.In our research,we aim to examine bank data and forecast which users will most likely discontinue using the bank’s services and become paying customers.We use various machine learning algorithms to analyze the data and show comparative analysis on different evaluation metrics.In addition,we developed a Data Visualization RShiny app for data science and management regarding customer churn analysis.Analyzing this data will help the bank indicate the trend and then try to retain customers on the verge of attrition.
文摘The enduring impact of the COVID-19 crisis on the financial sector is undeniable,persisting far beyond the eventual waning of the pandemic.This research examines central bank interventions during the pandemic,using a quantitative event study approach over a five-day window to analyse the impact of 188 monetary policy announcements on banking stocks in China,the U.S.,and Europe.Our results demonstrate how monetary policy announcements targeting different economic mechanisms have produced a diverse market reaction throughout the COVID-19 pandemic.Namely,cuts in interest rates and the maintenance of a low interest rate environment by the Federal Reserve resulted in negative abnormal returns in the U.S.A.,while short-term announcements surrounding intra-day credit and liquidity provisions boosted banking sector stock prices.In Europe,a muted reaction by the banking sector was observed,with negative abnormal returns observed in response to the ECB’s 2% inflation objectives.Finally,banking stocks in China responded strongly and positively to foreign currency and exchange-related announcements by the People’s Bank of China.The results and insights from this analysis can thus inform preparations made by policymakers,governments,and financial market stakeholders in the event of future waves of COVID-19,or further extreme societal disruptions.
文摘There is fierce global competition within the banking industry.Therefore,banks endeavor to grow and strive to increase their market share.We analyzed the effect of developing innovative channels of presenting bank services on banks’market share.The statistical population of this research was Shahr bank’s central headquarter and its branches in Tehran,Iran.We developed questionnaires for gathering the data.The validity and reliability of the scales were tested by EFA,CFA,experts’opinion,and Cronbach’s alpha.We used linear regression to assess the impact of innovative channels,including internet banking,automatic teller machines(ATMs),mobile banking,telephone banking(TB),and point of sales(POS)on banks’market share.The results indicated that some of these channels,including internet banking,POS,and TB,positively affect a bank’s market share.The effect of two other platforms,including mobile banking and ATM development,on banks’market share was rejected.The findings of this study expand our understanding of how bank managers can improve their market share by developing innovative e-banking channels.
基金supported by the National Natural Science Foundation of China(Grant Nos.72101281,72192843,71872171,71988101)the National Social Science Fund of China(Grant No 22VRC055)Program for Innovation Research in Central University of Finance and Economics.
文摘This paper investigates optimal decisions for private banking development in China under two innovative organizational structures—the big retail mode(BRM)and the independent development mode(IDM).Under the BRM,the retail and private banking divisions form a cooperative relationship wherein the former transfers highnet-worth customers to the latter.In addition,retail banking receives a share of private banking revenues.We investigate the optimal revenue-sharing ratio between the two divisions and the optimal effort by private banking to serve transferred customers within the cooperative relationship.The analytical results show that as the private banking division becomes more developed,the optimal revenue-sharing ratio decreases,and the private banking division’s optimal effort to serve transferred customers decreases because it puts more effort into acquiring new customers.Under the IDM,the two divisions form a competitive relationship since they compete to acquire customers independently.We investigate customer acquisition efforts in this interdivisional competition.Optimal customer acquisition efforts by both divisions increase in potential assets and rates of return.This paper contributes to the literature by(1)analyzing financial innovation by private banks from an organizational perspective;(2)providing an economic analysis for private banking development in China.
文摘This research investigates a broad range of possible factors affecting the adoption of new technology in the banking industry using adaptive LASSO and a standard logit model.The research integrated the adoption of the innovation framework and the technology acceptance theory to develop a conceptual framework for the analysis.Primary data was collected from 400 bank customers in North Cyprus.Risk perception and other customerspecific factors such as perceived risk index and negative attitude toward new technologies index were formulated for the proposed conceptual model.The findings indicated that individuals with a negative attitude toward new technology are least likely to adopt internet banking.In addition,the logit model suggested that age,education level,and general(innate)innovativeness significantly impact the adoption of internet banking.However,gender,income,occupation,perceived risk,familiarity with the internet,and social inclusion have no significant impact on internet banking adoption in North Cyprus.
文摘After the 2001 economic crisis, the banking sector restructuring program （BSRP） has been designed for the establishment of a stronger financial framework and the improvement of competition in the Turkish banking sector. The program constitutes the policies for solving specific problems such as the mismanaged assets of some banks and the recovery of regulating and supervising of the sector. This study aims to analyze the efficiency and productivity changes in the Turkish banking sector during 2002-2009. During this period the Banking Sector Restructuring Program has been applied. The data envolepment analysis （DEA） is conducted for the efficiency measurement under the production and intermediation approaches and it is observed that the efficiency of banks increased for both approaches. The mean efficiency values for the intermediation approach are higher than the values for the production approach, indicating a better functioning in financial intermediation as compared to their operational performance. The Malmquist index based on the intermediation approach is calculated to determine the productivity of the banking sector. It is observed that the productivity of banks increased during the period and the increase resulted mainly from investments in technology.
文摘Banks have moved towards technology-based customer services such as mobile banking （m-banking）; as an alternative to traditional inter-personal services. However, M-banking still faces resistance that may hamper customers＇ adoption in Egypt. Following a mixed method approach, this study involves two main phases. First, a quantitative Consumer survey is conducted in the form of 350 structured questionnaires to identify the main barriers towards m-banking. Then, decision makers in 5 different public and private banks are interviewed in order to find similarities and difference, and identify service providers＇ roles regarding these barricrs. Questionnaire data was statistically analysed using independent T-Test, Chi-squares, frequencies and cross tabulations, while interview data was interpretively analysed. Results enabled the researchers to identify the risk, usage, and tradition as the most m-banking barriers that discourage m-banking adoption in Egypt as seen by the two main players.
