As the healthcare system advances and expands in its services,the challenges of remaining efficient become more important.Emergency medical services(EMS)are vital cornerstones of communities.In many countries,EMS is a...As the healthcare system advances and expands in its services,the challenges of remaining efficient become more important.Emergency medical services(EMS)are vital cornerstones of communities.In many countries,EMS is available for every individual,regardless of their social or insurance status,via a toll-free telephone number.Understanding the risk factors for busy days in EMSs might be helpful for improving the allocation of resources,which is the key to better care for all patients in the prehospital setting.[1]An important factor influencing ambulance call volume could be the interplay of public behavior and weather.展开更多
This paper examines the travel behaviors of hand-foot-and-mouth disease(HFMD)patients in Nanchang City in central China.Based on the HFMD patients’hospital visitation data from the Center of Disease Control(CDC)of Na...This paper examines the travel behaviors of hand-foot-and-mouth disease(HFMD)patients in Nanchang City in central China.Based on the HFMD patients’hospital visitation data from the Center of Disease Control(CDC)of Nanchang in 2018,a spatial network of patient-to-hospital trip flows is constructed.A Geographic Information Systems(GIS)automated network community detec-tion method,termed‘ScLeiden’,is utilized to delineate the study area into six hospital service areas(HSAs)to represent distinctive health care markets.Patients’travel patterns across these HSAs are compared to highlight the geographic disparity.In two HSAs anchored by major hospitals in the regions,the volume of patients increased up to a travel range and then declined,and thus formed a single peak in the trip volume distribution curve across travel time.Each of the remaining four HSAs exhibited two or more peaks in their trip volume distribution curves.The patterns reflected the split choices of patients for the largest Children Hospital in the region,the second-tier county hospital,or others,which were likely to be stratified by their economic affordability,transportation means,and possible health literacy.The study provides valuable insights into the delineation of HSAs and the unique patients’travel behaviors in China.展开更多
The aging behavior of softening composite solid propellant was investigated by measuring its mechanical and ballistic prosperities during prolonged storage at elevated and room temperatures. Accelerated aging was cond...The aging behavior of softening composite solid propellant was investigated by measuring its mechanical and ballistic prosperities during prolonged storage at elevated and room temperatures. Accelerated aging was conducted at 65 °C for 231 days while the normal aging was performed at 25 ± 3 °C and relative humidity less than 50% for 8 years. The mechanical properties were obtained from uniaxial tensile tests for the aged propellant specimens while the ballistic properties were determined from static firing tests of subscale motors aged for 112 days at 65 °C. The mechanical results show that the maximum tensile strength and Young's modulus initially increase and subsequently decrease with increasing aging time, while the maximum tensile strain generally increases with increasing aging time. The ballistic properties like burning rate show a small change which cannot affect the ballistic performance. The experimental results show that the changes in the mechanical properties are significant during the aging period, but the burning rate does not undergo significant changes. From this study, it is observed that the propellant ages through a combination of reactions like post-cure, oxidative cross-linking, chain scission, and hydrolysis. The chain scission and the hydrolysis effect are the most significant process, which makes the propellant soft and extendible. The observed aging mechanism has been modeled using an exponential function with two terms which can describe the complex behavior of the aging. By applying Arrhenius equation,the activation energy values were obtained based on the propellant mechanical properties. The shelf life of this propellant formulation at 25 °C is predicted to be 13 years using the modulus as failure criteria and control parameter.展开更多
How to fmd main influence factors of individuals to mobile service demand is investiga- ted. The empirical research is conducted in the sample of high-value customers in China mobile market. Based on Lewin behavior mo...How to fmd main influence factors of individuals to mobile service demand is investiga- ted. The empirical research is conducted in the sample of high-value customers in China mobile market. Based on Lewin behavior model, this pa- per establishes factors-matrix from personal and environmental dimensions. Relationships among multiple factors are tested in the structural equa- tion model and their impacts on customers＇ de- mands are elaborated. Findings indicate that opera- tional convenience and business brand image have significant effects on sample users＇ demands. Fur- thermore, annual income, gender, occupation, the needs of access to information and the needs of enriching and improving social relationships are al- so important factors for high-value users. The re- suits may provide further insights into mobile service demand and the model can be popularized to other behavior researches.展开更多
Background: The characteristics of geriatric health services facilities (GHSFs) in Japan include provision of care focused on the life of the residents, and there is a need for cooperation between care workers and phy...Background: The characteristics of geriatric health services facilities (GHSFs) in Japan include provision of care focused on the life of the residents, and there is a need for cooperation between care workers and physical therapists responsible for the care. Our goal is to create an organizational system that allows nurses to succeed professionally. To do this, we must first discuss the professional behavior of nurses in GHSFs. Objectives: The aim of the present study was to clarify the professional behavior of nurses in GHSFs using a questionnaire survey. Method: We used a descriptive, cross-sectional design. The study was conducted in 1000 GHSFs all over Japan. The instrument used for data collection was a questionnaire. The questionnaires consisted of 24 items for determining the professional behavior of nurses, the background information of respondents. The professional behavior of nurses was analyzed using principal factor analysis (Promax rotation). Results: A total of 1189 nurses participated. Of those, 91% (n = 1084) were women, and mean age was 48.2 years. Most participants were staff nurses (n = 791;66%). We extracted 16 items by factor analysis, which were classified into four factors (professional development, autonomy, positive assertiveness to colleagues, and advocating for patient). Conclusion: The professional behaviors as identified in this study are similar to those reported in previous studies of clinical nurses in hospital. However, some subscale results are specific to the characteristics of GHSFs. The ability to understand professional behaviors has significant implications in terms of affirming and identifying sources of quality of care and creating a professional practice environment within GHSFs.展开更多
The purpose of this study is to understand the effect of tourists’ perception of destination image and service quality on their behavioral intention. A total of 1020 valid questionnaires were collected from tourists ...The purpose of this study is to understand the effect of tourists’ perception of destination image and service quality on their behavioral intention. A total of 1020 valid questionnaires were collected from tourists in Lukang Town, Taiwan, by means of convenient sampling. After descriptive statistics and PLS statistical analysis, the results show that: 1) Tourists’ image of Lukang town has a positive effect on their perceived service quality. In addition, it also has a positive effect on future travel behavior intention;2) The service quality of tourists in Lukang has a positive effect on their future travel behavior intention. 3) This study also finds that service quality has a mediating effect on tourism behavior intention. Finally, based on the results of the study, suggestions for future research and tourism planning are put forward.展开更多
Purpose:Service convenience explores how consumers perceive the time and effort associated with purchasing or using a service.It examines the impact of convenience on customer satisfaction,loyalty,and behavioral inten...Purpose:Service convenience explores how consumers perceive the time and effort associated with purchasing or using a service.It examines the impact of convenience on customer satisfaction,loyalty,and behavioral intentions,often considering various dimensions like access,search,and transaction convenience.The reviews also investigate how service convenience interacts with other factors like service quality,perceived value,and customer satisfaction.Therefore,this paper seeks to analyze the dispersed academic literature on service convenience research.This paper reviews the existing literature on service convenience and examines the directions in which the past studies have focused.It highlights the gap in existing literature to identify future research directions in service convenience domain.Through this review,this study aims to gain insights into various aspects including research methodology,framework,trends,important factors related to service convenience.Design/methodology/approach:Data were collected from an objective overview of service convenience research.This study used a systematic literature review approach.A total of 13 papers were published between 2012 and 2024.Selected from the Scopus database,and Emerald Insight,following specific criteria outlined in the PRISMA process.Findings:In the context of customer satisfaction research,analysis often reveals that satisfaction can be organized into several main themes.Here are five variables that frequently appear in on customer satisfaction,customer loyalty,behavioral intentions,often considering various dimensions like access,search,and transaction convenience.The analysis shows a significant spike in conveniencebased accounting research from 2012 to 2024,indicating growing interest in the topic.展开更多
In order to know about the essence of service employees' innovation behavior, the service employees' innovation behavior scale based on their unique characteristics is designed. Data were collected from high-s...In order to know about the essence of service employees' innovation behavior, the service employees' innovation behavior scale based on their unique characteristics is designed. Data were collected from high-star hospitalities. Through the issuance and the collection of questionnaires, the scale is verified to have good reliability and validity by SPSS software analysis. Meanwhile,the structural equation model( SEM) is suited for testing structural dimensions of service employees' innovation behavior. The results showed that service employees' innovation behavior could be decomposed into a four-dimensional structure,namely innovation orientation, ideas generation, innovation implementation and innovation practice. In addition,there are significant differences in service employees' innovation behavior about subjects' gender,position,education background and years of working.展开更多
At the background of structural regulation of agriculture and industrialized development of rural areas,systematic thought and constructive recommendations are put forward on building innovative rural sci-tech service...At the background of structural regulation of agriculture and industrialized development of rural areas,systematic thought and constructive recommendations are put forward on building innovative rural sci-tech service system in China from following 5 aspects. (1) In organizational system,rural sci-tech service associations should become nonprofit organizations that have independent legal entities. (2) In service object,it should take farmers as subject,new rural economic organizations as carrier,agricultural leading enterprises as handle,little village officials as joint,sci-tech special commissioner as link,and agricultural brokers as medium. (3) In information resources,it should enhance practicality construction and sharing. (4) In service methods and reform measures,it should combine information technology,expert technical consulting service,and sci-tech model base. (5) In policy support and input mechanism,it should follow the principle of diversification,set up government special funds,and formulate preferential policies to attract sci-tech talents to join in rural sci-tech services,and protect legal rights and interests of sci-tech personnel in rural sci-tech services.展开更多
The rural sci-tech supermarket in Jiangsu Province is an innovative model of rural sci-tech service. With reference to the concept of modern commodity supermarket, this model integrates variety, technology and achieve...The rural sci-tech supermarket in Jiangsu Province is an innovative model of rural sci-tech service. With reference to the concept of modern commodity supermarket, this model integrates variety, technology and achievement information into the sci-tech supermarket platform, provides various agricultural sci-tech services, and improves farmers recognition and acceptance of science and technology, so as to accelerate conversion of scientific and technological achievements and demonstration and popularization of new varieties, new technologies and new models. This paper analyzes practice of Jurong economic forest and fruit industrial branch and presents recommendations for building Jiangsu rural sci-tech service supermarket.展开更多
Based on the problem that the service entity only has the partial field of vision in the network environment,a trust evolvement method of the macro self-organization for Web service combination was proposed.In the met...Based on the problem that the service entity only has the partial field of vision in the network environment,a trust evolvement method of the macro self-organization for Web service combination was proposed.In the method,the control rule of the trust degree in the Dempster-Shafer(D-S)rule was utilized based on the entity network interactive behavior,and a proportion trust control rule was put up.The control rule could make the Web service self-adaptively study so as to gradually form a proper trust connection with its cooperative entities and to improve the security performance of the whole system.The experimental results show that the historical successful experience is saved during the service combination alliance,and the method can greatly improve the reliability and success rate of Web service combination.展开更多
In this paper, a novel approach for service substitutions based on the service type in terms of its interface type and behavior semantics is proposed. In order to analyze and verify behavior-consistent service substit...In this paper, a novel approach for service substitutions based on the service type in terms of its interface type and behavior semantics is proposed. In order to analyze and verify behavior-consistent service substitutions in dynamic environments, we first present a formal language to describe services from control-flow perspective, then introduce a type and effect system to infer conservative approximations of all possible behaviors of these services. The service behaviors are represented by concurrent behavior expressions （CBEs）. Built upon the interpretation of CBEs, behavior-consistent service substitutions are defined and analyzed by subtyping technology. The correctness of the analysis approach is guaranteed by type safety theorem, which is mechanically proved in the Coq proof assistant. Finally, applications in web services show that our method is effective and feasible.展开更多
This research was conducted to test and analyze the influence of service quality on behavioral loyalty through customer satisfaction and attitudinal loyalty to 4-Star Hotel in East Java.This research is a survey resea...This research was conducted to test and analyze the influence of service quality on behavioral loyalty through customer satisfaction and attitudinal loyalty to 4-Star Hotel in East Java.This research is a survey research.The sampling technique used is non probability sampling.Sample sizes are 200 respondents.The analysis tool used is Structural Equation Model(SEM)Analysis.The result of the research shows that hypothesis proposed in this research is accepted.Academic suggestion submitted is for research that will come dating need to be explored influence of other variables that influence behavioral loyalty.While practical suggestions submitted to business actors is for business actors to pay attention and keep the variables that effect behavioral loyalty.Especially studied in this study they are:service quality,customer satisfaction,and attitudinal loyalty.展开更多
Numerous studies are emphasizing the importance of managerial behavior amongst executives in the management.Research,particularly on managerial behavior of women in executive management,is relatively underexplored.The...Numerous studies are emphasizing the importance of managerial behavior amongst executives in the management.Research,particularly on managerial behavior of women in executive management,is relatively underexplored.These managerial behaviors are classified into three functional domains:a task,relationship,and strategy-oriented in organizations.Little attention is paid to these managerial behaviors and skills observed amongst executive women in India’s women’s banking and finance sectors.The present study addresses this under-examined inquiry area concerning three managerial behaviors among India’s women executives.Twenty-five executive women in the banking and finance service sectors were interviewed.Moreover,fifty team members reporting to these executive women were surveyed.Findings indicate that executive women were adopting task and relationship-oriented behaviors.The third domain of strategy-oriented managerial behavior is least reported amongst executive women in the service sector organizations.These strategic change behaviors are exhibited at a minimal.In conclusion,the theoretical and practice implications of effective managerial practices in the service organization are discussed.展开更多
At present, from the aspect of promoting consumers＇ pro-social consumption behaviors, the public service ads has a clearly insufficient persuasive problem. In order to make a theoretical explanation and provide sugge...At present, from the aspect of promoting consumers＇ pro-social consumption behaviors, the public service ads has a clearly insufficient persuasive problem. In order to make a theoretical explanation and provide suggestions for this phenomenon, this article compares the effect of different orientations of public service ads＇ appeals on the tendency of individual＇ s pro-social consumption behaviors experiment. The experimental results prove that comparatively speaking, altruism orientation of public service ads＇ appeals can make the individual to produce higher levels of pro-social consumption behaviors. Based on the above research results, the author respectively puts forward some advices about public service ads for the management of profit and non-profit organizations.展开更多
将实时数据通过Web的方式发布,实时显示过程参数,已经成为现代工业控制的一项热门课题。本文通过XML Web Service技术和Java Script,提出一种基于B／S结构应用系统的无刷新数据交换的处理方法,可以动态更新页面的局部,而不刷新整个页面...将实时数据通过Web的方式发布,实时显示过程参数,已经成为现代工业控制的一项热门课题。本文通过XML Web Service技术和Java Script,提出一种基于B／S结构应用系统的无刷新数据交换的处理方法,可以动态更新页面的局部,而不刷新整个页面,解决了整页刷新的页面抖动效率低下等问题。展开更多
文摘As the healthcare system advances and expands in its services,the challenges of remaining efficient become more important.Emergency medical services(EMS)are vital cornerstones of communities.In many countries,EMS is available for every individual,regardless of their social or insurance status,via a toll-free telephone number.Understanding the risk factors for busy days in EMSs might be helpful for improving the allocation of resources,which is the key to better care for all patients in the prehospital setting.[1]An important factor influencing ambulance call volume could be the interplay of public behavior and weather.
文摘This paper examines the travel behaviors of hand-foot-and-mouth disease(HFMD)patients in Nanchang City in central China.Based on the HFMD patients’hospital visitation data from the Center of Disease Control(CDC)of Nanchang in 2018,a spatial network of patient-to-hospital trip flows is constructed.A Geographic Information Systems(GIS)automated network community detec-tion method,termed‘ScLeiden’,is utilized to delineate the study area into six hospital service areas(HSAs)to represent distinctive health care markets.Patients’travel patterns across these HSAs are compared to highlight the geographic disparity.In two HSAs anchored by major hospitals in the regions,the volume of patients increased up to a travel range and then declined,and thus formed a single peak in the trip volume distribution curve across travel time.Each of the remaining four HSAs exhibited two or more peaks in their trip volume distribution curves.The patterns reflected the split choices of patients for the largest Children Hospital in the region,the second-tier county hospital,or others,which were likely to be stratified by their economic affordability,transportation means,and possible health literacy.The study provides valuable insights into the delineation of HSAs and the unique patients’travel behaviors in China.
文摘The aging behavior of softening composite solid propellant was investigated by measuring its mechanical and ballistic prosperities during prolonged storage at elevated and room temperatures. Accelerated aging was conducted at 65 °C for 231 days while the normal aging was performed at 25 ± 3 °C and relative humidity less than 50% for 8 years. The mechanical properties were obtained from uniaxial tensile tests for the aged propellant specimens while the ballistic properties were determined from static firing tests of subscale motors aged for 112 days at 65 °C. The mechanical results show that the maximum tensile strength and Young's modulus initially increase and subsequently decrease with increasing aging time, while the maximum tensile strain generally increases with increasing aging time. The ballistic properties like burning rate show a small change which cannot affect the ballistic performance. The experimental results show that the changes in the mechanical properties are significant during the aging period, but the burning rate does not undergo significant changes. From this study, it is observed that the propellant ages through a combination of reactions like post-cure, oxidative cross-linking, chain scission, and hydrolysis. The chain scission and the hydrolysis effect are the most significant process, which makes the propellant soft and extendible. The observed aging mechanism has been modeled using an exponential function with two terms which can describe the complex behavior of the aging. By applying Arrhenius equation,the activation energy values were obtained based on the propellant mechanical properties. The shelf life of this propellant formulation at 25 °C is predicted to be 13 years using the modulus as failure criteria and control parameter.
基金supported by the Hunan Province Soft SciencesPlan under Grant No. 2009ZK2001
文摘How to fmd main influence factors of individuals to mobile service demand is investiga- ted. The empirical research is conducted in the sample of high-value customers in China mobile market. Based on Lewin behavior model, this pa- per establishes factors-matrix from personal and environmental dimensions. Relationships among multiple factors are tested in the structural equa- tion model and their impacts on customers＇ de- mands are elaborated. Findings indicate that opera- tional convenience and business brand image have significant effects on sample users＇ demands. Fur- thermore, annual income, gender, occupation, the needs of access to information and the needs of enriching and improving social relationships are al- so important factors for high-value users. The re- suits may provide further insights into mobile service demand and the model can be popularized to other behavior researches.
文摘Background: The characteristics of geriatric health services facilities (GHSFs) in Japan include provision of care focused on the life of the residents, and there is a need for cooperation between care workers and physical therapists responsible for the care. Our goal is to create an organizational system that allows nurses to succeed professionally. To do this, we must first discuss the professional behavior of nurses in GHSFs. Objectives: The aim of the present study was to clarify the professional behavior of nurses in GHSFs using a questionnaire survey. Method: We used a descriptive, cross-sectional design. The study was conducted in 1000 GHSFs all over Japan. The instrument used for data collection was a questionnaire. The questionnaires consisted of 24 items for determining the professional behavior of nurses, the background information of respondents. The professional behavior of nurses was analyzed using principal factor analysis (Promax rotation). Results: A total of 1189 nurses participated. Of those, 91% (n = 1084) were women, and mean age was 48.2 years. Most participants were staff nurses (n = 791;66%). We extracted 16 items by factor analysis, which were classified into four factors (professional development, autonomy, positive assertiveness to colleagues, and advocating for patient). Conclusion: The professional behaviors as identified in this study are similar to those reported in previous studies of clinical nurses in hospital. However, some subscale results are specific to the characteristics of GHSFs. The ability to understand professional behaviors has significant implications in terms of affirming and identifying sources of quality of care and creating a professional practice environment within GHSFs.
文摘The purpose of this study is to understand the effect of tourists’ perception of destination image and service quality on their behavioral intention. A total of 1020 valid questionnaires were collected from tourists in Lukang Town, Taiwan, by means of convenient sampling. After descriptive statistics and PLS statistical analysis, the results show that: 1) Tourists’ image of Lukang town has a positive effect on their perceived service quality. In addition, it also has a positive effect on future travel behavior intention;2) The service quality of tourists in Lukang has a positive effect on their future travel behavior intention. 3) This study also finds that service quality has a mediating effect on tourism behavior intention. Finally, based on the results of the study, suggestions for future research and tourism planning are put forward.
文摘Purpose:Service convenience explores how consumers perceive the time and effort associated with purchasing or using a service.It examines the impact of convenience on customer satisfaction,loyalty,and behavioral intentions,often considering various dimensions like access,search,and transaction convenience.The reviews also investigate how service convenience interacts with other factors like service quality,perceived value,and customer satisfaction.Therefore,this paper seeks to analyze the dispersed academic literature on service convenience research.This paper reviews the existing literature on service convenience and examines the directions in which the past studies have focused.It highlights the gap in existing literature to identify future research directions in service convenience domain.Through this review,this study aims to gain insights into various aspects including research methodology,framework,trends,important factors related to service convenience.Design/methodology/approach:Data were collected from an objective overview of service convenience research.This study used a systematic literature review approach.A total of 13 papers were published between 2012 and 2024.Selected from the Scopus database,and Emerald Insight,following specific criteria outlined in the PRISMA process.Findings:In the context of customer satisfaction research,analysis often reveals that satisfaction can be organized into several main themes.Here are five variables that frequently appear in on customer satisfaction,customer loyalty,behavioral intentions,often considering various dimensions like access,search,and transaction convenience.The analysis shows a significant spike in conveniencebased accounting research from 2012 to 2024,indicating growing interest in the topic.
基金Shanghai University of Engineering Science's Research Cultivation Fund Project,China(No.A25001201194)National Natural Science Foundation,China(No.71301100)+1 种基金the Fundamental Research Funds for the Central Universities,China(No.JB-SK1204)China Postdoctoral Science Foundation(No.2014M561655)
文摘In order to know about the essence of service employees' innovation behavior, the service employees' innovation behavior scale based on their unique characteristics is designed. Data were collected from high-star hospitalities. Through the issuance and the collection of questionnaires, the scale is verified to have good reliability and validity by SPSS software analysis. Meanwhile,the structural equation model( SEM) is suited for testing structural dimensions of service employees' innovation behavior. The results showed that service employees' innovation behavior could be decomposed into a four-dimensional structure,namely innovation orientation, ideas generation, innovation implementation and innovation practice. In addition,there are significant differences in service employees' innovation behavior about subjects' gender,position,education background and years of working.
文摘At the background of structural regulation of agriculture and industrialized development of rural areas,systematic thought and constructive recommendations are put forward on building innovative rural sci-tech service system in China from following 5 aspects. (1) In organizational system,rural sci-tech service associations should become nonprofit organizations that have independent legal entities. (2) In service object,it should take farmers as subject,new rural economic organizations as carrier,agricultural leading enterprises as handle,little village officials as joint,sci-tech special commissioner as link,and agricultural brokers as medium. (3) In information resources,it should enhance practicality construction and sharing. (4) In service methods and reform measures,it should combine information technology,expert technical consulting service,and sci-tech model base. (5) In policy support and input mechanism,it should follow the principle of diversification,set up government special funds,and formulate preferential policies to attract sci-tech talents to join in rural sci-tech services,and protect legal rights and interests of sci-tech personnel in rural sci-tech services.
基金Supported by Key Technology Research and Development Program of Jiangsu Province(No.:BE2011472)
文摘The rural sci-tech supermarket in Jiangsu Province is an innovative model of rural sci-tech service. With reference to the concept of modern commodity supermarket, this model integrates variety, technology and achievement information into the sci-tech supermarket platform, provides various agricultural sci-tech services, and improves farmers recognition and acceptance of science and technology, so as to accelerate conversion of scientific and technological achievements and demonstration and popularization of new varieties, new technologies and new models. This paper analyzes practice of Jurong economic forest and fruit industrial branch and presents recommendations for building Jiangsu rural sci-tech service supermarket.
基金Project(60673169)supported by the National Natural Science Foundation of China
文摘Based on the problem that the service entity only has the partial field of vision in the network environment,a trust evolvement method of the macro self-organization for Web service combination was proposed.In the method,the control rule of the trust degree in the Dempster-Shafer(D-S)rule was utilized based on the entity network interactive behavior,and a proportion trust control rule was put up.The control rule could make the Web service self-adaptively study so as to gradually form a proper trust connection with its cooperative entities and to improve the security performance of the whole system.The experimental results show that the historical successful experience is saved during the service combination alliance,and the method can greatly improve the reliability and success rate of Web service combination.
基金the National Natural Science Foundation of China(Nos.61232007 and 91118004)the Innovation Program of Shanghai Municipal Education Commission(No.13ZZ023)
文摘In this paper, a novel approach for service substitutions based on the service type in terms of its interface type and behavior semantics is proposed. In order to analyze and verify behavior-consistent service substitutions in dynamic environments, we first present a formal language to describe services from control-flow perspective, then introduce a type and effect system to infer conservative approximations of all possible behaviors of these services. The service behaviors are represented by concurrent behavior expressions （CBEs）. Built upon the interpretation of CBEs, behavior-consistent service substitutions are defined and analyzed by subtyping technology. The correctness of the analysis approach is guaranteed by type safety theorem, which is mechanically proved in the Coq proof assistant. Finally, applications in web services show that our method is effective and feasible.
文摘This research was conducted to test and analyze the influence of service quality on behavioral loyalty through customer satisfaction and attitudinal loyalty to 4-Star Hotel in East Java.This research is a survey research.The sampling technique used is non probability sampling.Sample sizes are 200 respondents.The analysis tool used is Structural Equation Model(SEM)Analysis.The result of the research shows that hypothesis proposed in this research is accepted.Academic suggestion submitted is for research that will come dating need to be explored influence of other variables that influence behavioral loyalty.While practical suggestions submitted to business actors is for business actors to pay attention and keep the variables that effect behavioral loyalty.Especially studied in this study they are:service quality,customer satisfaction,and attitudinal loyalty.
文摘Numerous studies are emphasizing the importance of managerial behavior amongst executives in the management.Research,particularly on managerial behavior of women in executive management,is relatively underexplored.These managerial behaviors are classified into three functional domains:a task,relationship,and strategy-oriented in organizations.Little attention is paid to these managerial behaviors and skills observed amongst executive women in India’s women’s banking and finance sectors.The present study addresses this under-examined inquiry area concerning three managerial behaviors among India’s women executives.Twenty-five executive women in the banking and finance service sectors were interviewed.Moreover,fifty team members reporting to these executive women were surveyed.Findings indicate that executive women were adopting task and relationship-oriented behaviors.The third domain of strategy-oriented managerial behavior is least reported amongst executive women in the service sector organizations.These strategic change behaviors are exhibited at a minimal.In conclusion,the theoretical and practice implications of effective managerial practices in the service organization are discussed.
文摘At present, from the aspect of promoting consumers＇ pro-social consumption behaviors, the public service ads has a clearly insufficient persuasive problem. In order to make a theoretical explanation and provide suggestions for this phenomenon, this article compares the effect of different orientations of public service ads＇ appeals on the tendency of individual＇ s pro-social consumption behaviors experiment. The experimental results prove that comparatively speaking, altruism orientation of public service ads＇ appeals can make the individual to produce higher levels of pro-social consumption behaviors. Based on the above research results, the author respectively puts forward some advices about public service ads for the management of profit and non-profit organizations.
