ISO 9000 certification has been considered as an effective competitive edge for manufacturing industries. In Hong Kong, the ISO 9000 certification has been widely adopted and extended to service industries for the so...ISO 9000 certification has been considered as an effective competitive edge for manufacturing industries. In Hong Kong, the ISO 9000 certification has been widely adopted and extended to service industries for the sole purpose of enhancing corporate image. However, complaints have been voiced by many certified organizations about increasing paperwork, non direct labour and excessive resources channelled into non core business. This paper is to propound the integrated management system, a single management system focusing on business purpose yet being flexible enough to integrate the requirements of various management standards such as the ISO 9000, ISO 14000 and future ISO 18000. This paper describes how the proposed system could be implemented to achieve the desired business results.展开更多
文摘ISO 9000 certification has been considered as an effective competitive edge for manufacturing industries. In Hong Kong, the ISO 9000 certification has been widely adopted and extended to service industries for the sole purpose of enhancing corporate image. However, complaints have been voiced by many certified organizations about increasing paperwork, non direct labour and excessive resources channelled into non core business. This paper is to propound the integrated management system, a single management system focusing on business purpose yet being flexible enough to integrate the requirements of various management standards such as the ISO 9000, ISO 14000 and future ISO 18000. This paper describes how the proposed system could be implemented to achieve the desired business results.
