With the development of internet technology, customers play more and more important roles in new product development. The paper defines customer knowledge; then analyses the modes of customer knowledge transferring ba...With the development of internet technology, customers play more and more important roles in new product development. The paper defines customer knowledge; then analyses the modes of customer knowledge transferring based on SECI model and information emission model. Finally customer knowledge transferring mechanism is discussed.展开更多
文摘With the development of internet technology, customers play more and more important roles in new product development. The paper defines customer knowledge; then analyses the modes of customer knowledge transferring based on SECI model and information emission model. Finally customer knowledge transferring mechanism is discussed.
