Traditionally the global management system of an organization is frequently split into a number of individual management systems that are defined and implemented according to specific management systems standards (MSS...Traditionally the global management system of an organization is frequently split into a number of individual management systems that are defined and implemented according to specific management systems standards (MSSs) as well as managed independently. The individual implementation of MSSs is an option that leads to several inefficiencies and sub-optimization of the global management system of an organization. As referred by ISO [1] the interested parties’ requirements increase. A more effective and efficient option for an organization is to integrate, into an integrated management system (IMS), the implementation and management of requirements of multiple MSSs. Certain difficulties are associated to the structuring process, implementation, verification, evaluation, improvement and progressive development of an IMS in the organizations. Several scholars have proposed various theoretical approaches regarding the integration of individual management systems (MSs) leading to the conclusion that there is not a common practice for all organizations as they encompass different characteristics. This paper aims to present and justify a designed methodology to be used by organizations to support the integration of various MSs. Among them are highlighted: the Environmental Management System (EMS) according ISO 14001 [2], the Quality Management System (QMS) according ISO 9001 [3], and the Occupational Health and Safety Management System (OH & SMS) according OHSAS 18001 [4]. The methodology was designed in the context of a Portuguese company, on sequence of an organizational diagnosis and a research that was performed through a questionnaire. The strategy and the research methods took into consideration the case study.展开更多
This study examines how commercial airlines are incorporating quality management into their safety systems.While regulatory frameworks such as Safety Management Systems(SMS)have been critical in aviation,many organiza...This study examines how commercial airlines are incorporating quality management into their safety systems.While regulatory frameworks such as Safety Management Systems(SMS)have been critical in aviation,many organizations are realizing that a quality safety program also requires support from broader Quality Management Systems(QMS).A qualitative examination was performed using semi-structured interviews from 28 safety and quality specialists at various international carriers.From thematic analysis,it was found that QMS-SMS inte-gration could be influenced by organizational culture,use of safety data,and governance structures.The findings demonstrate that where safety culture is prioritized and learning and accountability are emphasized,the use of quality tools such as audits and root cause analysis becomes more effective.In contrast,where there is less team coordination and limited data use skills,there are weakened benefits of integrating systems,specifically in resource-constrained environments.When governance works through shared oversight and continuous assess-ment of the system,it supports alignment of safety and quality objectives.The study contributes practical methods to improve the way airlines connect quality and safety strategies.It also illustrates the need for lead-ership commitment,staff training,and structures that must be clearly defined so that integration helps the or-ganization adhere to the set laws,improve regularly,and mitigate risks.展开更多
文摘Traditionally the global management system of an organization is frequently split into a number of individual management systems that are defined and implemented according to specific management systems standards (MSSs) as well as managed independently. The individual implementation of MSSs is an option that leads to several inefficiencies and sub-optimization of the global management system of an organization. As referred by ISO [1] the interested parties’ requirements increase. A more effective and efficient option for an organization is to integrate, into an integrated management system (IMS), the implementation and management of requirements of multiple MSSs. Certain difficulties are associated to the structuring process, implementation, verification, evaluation, improvement and progressive development of an IMS in the organizations. Several scholars have proposed various theoretical approaches regarding the integration of individual management systems (MSs) leading to the conclusion that there is not a common practice for all organizations as they encompass different characteristics. This paper aims to present and justify a designed methodology to be used by organizations to support the integration of various MSs. Among them are highlighted: the Environmental Management System (EMS) according ISO 14001 [2], the Quality Management System (QMS) according ISO 9001 [3], and the Occupational Health and Safety Management System (OH & SMS) according OHSAS 18001 [4]. The methodology was designed in the context of a Portuguese company, on sequence of an organizational diagnosis and a research that was performed through a questionnaire. The strategy and the research methods took into consideration the case study.
文摘This study examines how commercial airlines are incorporating quality management into their safety systems.While regulatory frameworks such as Safety Management Systems(SMS)have been critical in aviation,many organizations are realizing that a quality safety program also requires support from broader Quality Management Systems(QMS).A qualitative examination was performed using semi-structured interviews from 28 safety and quality specialists at various international carriers.From thematic analysis,it was found that QMS-SMS inte-gration could be influenced by organizational culture,use of safety data,and governance structures.The findings demonstrate that where safety culture is prioritized and learning and accountability are emphasized,the use of quality tools such as audits and root cause analysis becomes more effective.In contrast,where there is less team coordination and limited data use skills,there are weakened benefits of integrating systems,specifically in resource-constrained environments.When governance works through shared oversight and continuous assess-ment of the system,it supports alignment of safety and quality objectives.The study contributes practical methods to improve the way airlines connect quality and safety strategies.It also illustrates the need for lead-ership commitment,staff training,and structures that must be clearly defined so that integration helps the or-ganization adhere to the set laws,improve regularly,and mitigate risks.
