This paper introduces the application of data mining technology in data service. Data mining is a new technology, but its application time is long, and the application effect is obvious. Data mining technology can be ...This paper introduces the application of data mining technology in data service. Data mining is a new technology, but its application time is long, and the application effect is obvious. Data mining technology can be used in enterprise customer service system, which can help enterprises to find potential customers, while retaining the most valuable customers. We pointed out the necessity of establishing data mining technology and service intelligence analysis system based on the combination of intelligence analysis and service characteristics and processes, the method of data mining, knowledge management ideas applied to intelligence analysis and service system.展开更多
文摘This paper introduces the application of data mining technology in data service. Data mining is a new technology, but its application time is long, and the application effect is obvious. Data mining technology can be used in enterprise customer service system, which can help enterprises to find potential customers, while retaining the most valuable customers. We pointed out the necessity of establishing data mining technology and service intelligence analysis system based on the combination of intelligence analysis and service characteristics and processes, the method of data mining, knowledge management ideas applied to intelligence analysis and service system.
