At present, most airlines adopted generally the same amount of compensa- tion strategy when needing to provide financial compensation to all flight delay passengers. However, due to the existence of differences in tra...At present, most airlines adopted generally the same amount of compensa- tion strategy when needing to provide financial compensation to all flight delay passengers. However, due to the existence of differences in travel time value, ticket fare, as well as the expectation of compensation for flight delays, the gap between the effect of same amount of compensation and many passengers＇ （especially the high-value ones） expectations is large, it results in that airlines need to pay higher cost of compensation, but the total effect of compensation for passengers are not better. This paper advanced four financial com- pensation strategies for flight delays, summarized their own characteristics, and took into account the interests of both airlines and passengers, built the optimization models of the four financial compensation strategies under the restriction of the airline＇s compensation cost and on the goal of the maximum total effectiveness of the financial compensation to all passengers. Finally, based on the specific circumstances of the flight delays, the paper discussed the method for airline to choose the optimal financial compensation strategy through solving four models and comparing the compensation effectiveness.展开更多
文摘At present, most airlines adopted generally the same amount of compensa- tion strategy when needing to provide financial compensation to all flight delay passengers. However, due to the existence of differences in travel time value, ticket fare, as well as the expectation of compensation for flight delays, the gap between the effect of same amount of compensation and many passengers＇ （especially the high-value ones） expectations is large, it results in that airlines need to pay higher cost of compensation, but the total effect of compensation for passengers are not better. This paper advanced four financial com- pensation strategies for flight delays, summarized their own characteristics, and took into account the interests of both airlines and passengers, built the optimization models of the four financial compensation strategies under the restriction of the airline＇s compensation cost and on the goal of the maximum total effectiveness of the financial compensation to all passengers. Finally, based on the specific circumstances of the flight delays, the paper discussed the method for airline to choose the optimal financial compensation strategy through solving four models and comparing the compensation effectiveness.
