Objective: to discuss the investigation of reducing the utilization rate of sterile items and non-standard drugs before and after the development of quality control circle activities. Methods: to pass the relevant kno...Objective: to discuss the investigation of reducing the utilization rate of sterile items and non-standard drugs before and after the development of quality control circle activities. Methods: to pass the relevant knowledge examination of the department;Set up the inspection team, the leader random spot check;Establish base management to avoid excessive retention;Attention was paid to the validity period of eye drops with less frequency to reduce the non-standard utilization rate of sterile items and drugs. Members of the quality control circle in the ward analyzed the reasons and took corresponding measures through brainstorming and various QC methods. Results: reduced the nonstandard utilization rate of sterile items and drugs from 84% to 28%, highlighted business problems and solved them in time. Conclusion: quality control circle has achieved satisfactory results in effectively reducing the utilization rate of sterile items and non-standard drugs, which is worthy of promotion. The ability of all circle members to solve problems, communicate and cooperate, and the degree of harmony has been improved a lot.展开更多
Objective: to discuss the satisfaction survey of hospitalized patients before and after the quality control circle activities. Methods: a "satisfaction questionnaire" was issued to collect information. The d...Objective: to discuss the satisfaction survey of hospitalized patients before and after the quality control circle activities. Methods: a "satisfaction questionnaire" was issued to collect information. The distribution targets are newly admitted patients within three days of hospitalization or postoperative patients within five days of operation to ensure the authenticity of the questionnaire. Two circle members are responsible for data collection. Each person distributes 5 copies per week, and a total of 40 copies are distributed to ensure the credibility of the questionnaire. The circle members of the quality control circle in this area analyze the reasons through brainstorming and various QC methods and take corresponding measures to solve the problem. Results: the satisfaction rate of our department was increased from 90.6% to 99.03%, and the original unqualified rate (95% qualified rate of the hospital) was changed to qualified rate. The problems in our work were highlighted, and the solutions were found out in time to obtain the satisfaction of the patients.展开更多
文摘Objective: to discuss the investigation of reducing the utilization rate of sterile items and non-standard drugs before and after the development of quality control circle activities. Methods: to pass the relevant knowledge examination of the department;Set up the inspection team, the leader random spot check;Establish base management to avoid excessive retention;Attention was paid to the validity period of eye drops with less frequency to reduce the non-standard utilization rate of sterile items and drugs. Members of the quality control circle in the ward analyzed the reasons and took corresponding measures through brainstorming and various QC methods. Results: reduced the nonstandard utilization rate of sterile items and drugs from 84% to 28%, highlighted business problems and solved them in time. Conclusion: quality control circle has achieved satisfactory results in effectively reducing the utilization rate of sterile items and non-standard drugs, which is worthy of promotion. The ability of all circle members to solve problems, communicate and cooperate, and the degree of harmony has been improved a lot.
文摘Objective: to discuss the satisfaction survey of hospitalized patients before and after the quality control circle activities. Methods: a "satisfaction questionnaire" was issued to collect information. The distribution targets are newly admitted patients within three days of hospitalization or postoperative patients within five days of operation to ensure the authenticity of the questionnaire. Two circle members are responsible for data collection. Each person distributes 5 copies per week, and a total of 40 copies are distributed to ensure the credibility of the questionnaire. The circle members of the quality control circle in this area analyze the reasons through brainstorming and various QC methods and take corresponding measures to solve the problem. Results: the satisfaction rate of our department was increased from 90.6% to 99.03%, and the original unqualified rate (95% qualified rate of the hospital) was changed to qualified rate. The problems in our work were highlighted, and the solutions were found out in time to obtain the satisfaction of the patients.
