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Multiperspective Representation of Internal Controls in Business Processes
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作者 Iheb Abdellatif alain april 《Journal of Software Engineering and Applications》 2012年第12期971-982,共12页
The internal control process, which is designed to help an organization accomplish specific control objectives, is one of the most important processes, as it can determine whether or not the organization is in complia... The internal control process, which is designed to help an organization accomplish specific control objectives, is one of the most important processes, as it can determine whether or not the organization is in compliance with its internal or external requirements. Internal controls emerge from different perspectives. Currently, experts view and act on one control perspective at a time, which creates inefficiencies and duplication. This software engineering research is aimed at proposing a multiperspective framework for representing internal controls, in order to obtain a centralized and comprehensive view of all internal control mechanisms. To carry out this research, we also needed to represent the many different stakeholder perspectives of internal controls. Based on a literature review of mathematical and psychological analysis, we searched for the most suitable multiperspective representation of internal controls, and assessed the many representation options using the AHP (analytical hierarchical process) sensitivity analysis approach. This approach has been applied to a study group which has been called to answer to a questionnaire. 展开更多
关键词 BUSINESS Process Management (BPM) INTERNAL CONTROL Multiperspective CONTROL REPRESENTATION INTERNAL CONTROL PERSPECTIVES
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Design of a Performance Measurement Framework for Cloud Computing
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作者 Luis Bautista alain Abran alain april 《Journal of Software Engineering and Applications》 2012年第2期69-75,共7页
Cloud Computing is an emerging technology for processing and storing very large amounts of data. Sometimes anomalies and defects affect part of the cloud infrastructure, resulting in a performance degradation of the c... Cloud Computing is an emerging technology for processing and storing very large amounts of data. Sometimes anomalies and defects affect part of the cloud infrastructure, resulting in a performance degradation of the cloud. This paper proposes a performance measurement framework for Cloud Computing systems, which integrates software quality concepts from ISO 25010. 展开更多
关键词 CLOUD COMPUTING MEASUREMENT Performance ISO 25010 COSMIC Maintenance
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Building Productivity Models for Small Enhancements
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作者 Jean-Marc Desharnais Gülsah Yildizoglu +1 位作者 alain april alain Abran 《Journal of Software Engineering and Applications》 2013年第3期121-130,共10页
Software is in constant evolution and many approaches have been suggested to study software maintenance productivity. This research reports on a process to design and implement a productivity model of legacy software ... Software is in constant evolution and many approaches have been suggested to study software maintenance productivity. This research reports on a process to design and implement a productivity model of legacy software based on the measurement of small functional enhancements using the COSMIC ISO 19761 international standard. Two motivations influence this research: 1) understanding the productivity of the software maintenance process to help manage the cost of maintenance;2) understanding the cost drivers that affect the software maintenance productivity. This research reports on an empirical study of a productivity measurement program implemented in a large banking legacy system. 展开更多
关键词 SMALL ENHANCEMENTS PRODUCTIVITY PRODUCTIVITY MODELS Maintenance COST of Maintenance
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