8Morgan, Eric Lease. (1999, February 9). MyLibrary: A Model for Implementing a User-centered, Customizable Interface to a Library's Collection of Information Resources. Raleigh, NC: Digital Library Initiatives, http://my.lib.ncsu.edu/about/paper/.
9Local Systems and Services Committee. Personalized Library Services-Innovative Web-Based Reference Services: A Selected List. http://www.ala.org/ala/rusa/rusaourassoc/rusasections/mars/marspubs/innovativewebbasedreferenceservices/marslsaspersonallibserv.htm.
