摘要
介绍了电力客户服务理念的形成与发展,并通过对电力客户服务的价值和性质的分析,提出了如何做好电力客户服务工作的一些思路。
This article discusses the conception of electricity customer service and its evolution and puts forward some ideas on how to make electricity customer service better by analyzing the benefits and properties of serving electricity customer well.
出处
《安徽电气工程职业技术学院学报》
2006年第2期103-107,共5页
Journal of Anhui Electrical Engineering Professional Technique College
关键词
电力客户服务
客户服务价值
客户服务性质
electricity customer service
benefits of customer service
properties of customer service
